Q. My 1950’s home has recently developed ceiling cracks running lengthwise through all of the rooms. Recently, I had a new shingle roof put on, and the roofing contractor told me that I could save a little money by putting the new shingles on top of the old ones. I wonder if this could be contributing to the cracking of my plaster ceilings.

A. The new roof over the old is most likely the reason for the ceiling cracks. Some roofing contractors will put new shingles over old ones because it saves them time and money, but this is no benefit to the home owner. Your house was framed to handle the weight of one shingle roof, but not the weight of two. The extra load on the structure is placing stress on the rafters, braces and ceiling joists, and causing stress cracks in your plaster ceilings. At this point, your best option is to just live with the cracks, because if you patch them without relieving the extra load on the roof, the cracks will just come right back. Next time you are ready for a new roof, insist that the roofer remove all of the old shingles, felt, tar paper and any other materials right down to the plywood or boards and start from scratch. This will not only eliminate the extra weight problem, it will give you a better looking, tighter and longer lasting roof.

Welcome back to Rocky’s Corner! Last month we discussed Part 2 of an 8 part series of Preventive Maintenance Tips for your Home that included every month and every 3 months suggestions.

This month we have completed handy tips for every 6 months. Every 6 Months

SMOKE AND CARBON MONOXIDE DETECTORS: Change batteries and check to make sure they are operating properly. Check with your local building department to see if newer codes recommend adding more detectors than were required when your home was built Consider installing a carbon monoxide detector if you don’t currently have any.

BASEMENT AND FOUNDATION: Check for cracks and moisture and make any necessary repairs.

TOILET: Check for leaks in water feed, tank bottom and repair or replace the toilet if necessary. Consider changing older models for newer.

INTERIOR CAULKING AND GROUT: Inspect caulking and grout around tubs, showers, and sinks; clean and replace if deteriorating.

PIPES: Check your pipes for rust or white lime deposits that may indicate a leak is starting; replace if necessary. Check for leaking around the outside hose bibs. Install insulation around outdoor water pipes to protect from freezing.

WATER HEATER: If you do not routinely flush a quart of water from the tank four times a year, then every six months you should turn off the power source and drain it completely until it’s clear of sediment. Also inspect flue assembly (gas heater); check for leaks and corrosion. A leak usually means the bottom of the storage tank has rusted through. You’ll probably benefit from replacing it with a more energy efficient model.

CENTRAL AIR CONDITIONING SYSTEMS: At the beginning and end of each cooling season, vacuum out the unit and lubricate the motor. If the unit is not cooling properly, contact a technician to check the pressure level of the refrigerant.

GUTTERS AND DOWNSPOUTS: Clear/install/repair gutters and downspouts and make sure the runoff is directed away from your home so it can’t erode the soil around the foundation or run into your basement or crawl space. Install gutter accessories to divert water, channel underground drain lines into existing yard drainage or storm sewers.

NATURAL STONE TILES AND SOLID COUNTERTOPS: Natural stone needs regular maintenance every six months by sealing with an impregnating liquid silicon stone sealer to help repel both water and oil based stains more effectively and be much easier to clean with proper cleaning solutions and methods.

INSPECT YOUR ROOF: Check for warping, aging, moss, and cracking making sure that shingles, shakes or tiles are sound and repair as needed. Inspect the flashing around chimneys, skylights and vents. Seal cracks or openings where water could penetrate. Consider a roof replacement if you notice considerable wear or damage.

SIDING: Inspect siding (especially on the south and storm sides of the house) for evidence of deterioration, including cracks, splintering, decay, and insect damage; clean, treat and repair as needed. Brick and stone: check joints between wood and masonry Waterproof, repair or repaint. Wood: look for lifting or peeling paint, splitting wood or areas where the wood grain is separating . This is evidence that water is getting into the siding. Stucco: a chalking residue that rubs off on your hand is evidence of oxidation, a deterioration of paint or color coat that reduces stucco’s insulation value. If the stucco is cracked, this allows water to get in around windows and doors. Trim: look for peeling paint on the fascia boards, window sills and sashes that could allow water in to form mildew and fungus on the interior of your home behind curtains, blinds and window coverings.

LANDSCAPING: Cut back any trees or shrubs that are touching the exterior. Prune deciduous and flowering shrubs regularly to promote healthy growth, control plant size and shape, and increase the number of flowers and fruit. Check with a local gardening service or your county extension agent for information about appropriate measure in your area for fertilizing, thatching, aerating and reseeding lawn, and controlling disease and insects in all your landscaping.

DOORS AND WINDOWS: Clean exterior of upper-story windows twice a year; clean and lubricate sliding-glass-door tracks and window tracks. Lubricate door hinges and locks.

WEATHER-STRIPPING: Check the weather-stripping around all doors and windows and replace if necessary to reduce drafts and the loss of heated and cooled air. Join me next month for Part 4 of our series on Preventive Maintenance Tips for your Home. We will be discussing Maintenance Tips for once a year. Visit us at www.freminshomeimprovement.com

Many of us obtain our homeowners insurance when we purchase our home. After this initial purchase, we do not give this insurance another thought. It is not until the roof is damaged during a violent thunderstorm, a major appliance fails and floods our basement, or the neighbor's kid slips and fractures their wrist in our living room that we dust off the policy and ask ourselves, "Am I covered for this?" Don't wait until damage or an accident happens to discover what your insurance policy covers. Instead, you should have a good idea of what you are covered for and what is not included. Every year you should assess if your coverage should increase or if there is any optional coverage you may want to add. The purpose of this article is to point out some general characteristics of homeowners insurance and help in determining if you have the right coverage. Obviously this cannot substitute for a consultation with your insurance provider, but it will give you a better idea of what questions to ask. Image of home, crutches and turning road sign.

There are five popular topics concerning homeowners insurance that we will discuss below: types of damage covered, determining replacement cost, determining personal property value, understanding liability coverage, and ways to save money on your policy.

Homeowner insurance policies typically cover damages such as: fire and smoke damage, storm damage (i.e. lightening, wind, hail, ice and snow), water damage (other than flooding as this is separate), explosion, vandalism, theft (some companies are now offering an identity theft coverage option as well), civil unrest, and damage by aircraft and vehicles. You should discuss with your insurance provider any additional hazards you may face in your location such as earthquakes or floods. There may also be hazards you are not immediately aware of that could effect your insurance cost such as your neighborhood crime rate or if you own a Flood damage is not covered by homeowner insurance. The National Flood Insurance Program is a partnership between FEMA and isnurance companies that offers coverage. Click here for more.pet that is considered to be a high liability risk (i.e. certain breeds of dogs). Depending on the probability of need, you may be required to get additional coverage for these hazards by your insurance carrier and/or mortgage lender. To find out about special hazards in your area, talk with your insurance provider or contact your state insurance commissioner. If you run a home business, you will need to get separate insurance to cover business items such as computers and liability, i.e. if you run a daycare, your standard homeowners will not cover any accidents. Other items that are not covered by your homeowners insurance but may be covered by additional or alternate policies are: tenants, multiple family dwellings, land, theft by those covered in your insurance policy (i.e. recently separated spouses), and cars. Take a look at your policy and review your coverage. Consider how you use your home or where your home is located. Do you need additional or special coverage? This is a question you should review every year.

When choosing a policy, it is important that you consider the replacement cost of your home. The replacement cost is the amount it would take to replace your home. Replacement cost is not the same as the market value of your home as the market value includes the property it stands on and the current housing market. Because of this, it may not be equal to your outstanding mortgage. You can get estimates for replacement cost from appraisers, your local builder/craftsmen association or your insurance agent. Once you have determined how much your home replacement cost should be, you should review it and make any needed adjustments every Condos usually have a Master Policy that covers liability and property for common grounds. Individual policies then supplement personal property, liability and immediate structure.year. Most insurance companies will include an increase of coverage every year to match inflation. However, other items may also require you to adjust your replacement cost. Major remodels to your kitchen or bathroom or room additions can drastically effect the replacement cost of your home. If you use special materials or there is a housing boom making building materials scarce in your area, these too may affect your replacement cost. Another item that may effect your replacement cost is the change in building codes since when the house was built. Even with partial damage, it may be necessary to take the whole area/structure down to bring it up to code. If you own an older home, you should definitely discuss this with your agent. You may also get an extended replacement policy that will help you if your replacement coverage is below what you need. However, it is more economical if you take the time to review your policy and change your replacement cost coverage each year. Finally, keep in mind your policy should also include coverage for living expenses while the home is rebuilt or repaired. With the structure insured for major repairs, you can now consider your possessions.

Determining the personal property value depends on how much time the homeowner wants to invest in itemizing their property. Traditionally, most homeowners are covered at 50% of their home's value to cover personal property. Some pay a bit extra and get 75% of the homes value. Replacement costs like this cover like items, not necessarily the same make and model. You can also make an itemized actual cash value list that will cover items' actual cost minus depreciation. Many opt for percentage replacement coverage and then add a "floater" that will cover individual inventoried items. Major items should be inventoried with make, model, original cost, and documentation by picture or video. Items like jewelry and antiques should also have an appraisal. The documentation of these items should be kept in a secure location like a safe deposit box or a fireproof safe. Even if you opt for the general 50% coverage, you should have a list of your most valued possessions in case theft as this may help in tracking the items down (see more in our Home Security article).

Liability coverage protects you, your family, house guests and pets if they should accidentally hurt someone on your property or hurt someone or damage property elsewhere. On average, liability insurance usually covers up to $100,000 per incident. However, with lawyer and medical costs high these days, many homeowners also add an umbrella which allows for greater coverage at reasonable rates. Although most think of medical coverage as part of their liability coverage, it is actually categorized separate from liability because it pays for minor injuries that do not need to prove fault or negligence to be covered. An example would be someone twisting their ankle at your home. Liability is an important coverage that you will want to discuss with your agent.

Finally, there are a few things you may do to ease the cost of homeowners insurance. One way to lower your overall insurance cost is if you know you can take a higher deductible. If you can pay $500-1000 instead of $300 for each instance, this will lower your premium. Some decide to do this as the probability is that they will not claim or use the insurance very often. In addition to this, you may also pay your premium in larger and fewer payments. Another method to lower costs is to itemize your insurance to only the hazards you think most probable to happen. However, this option may not be available if you still owe a mortgage as the mortgage company may want more inclusive coverage. Also, you may check and see if there are any improvements you make to the home that may reduce your premium. Installing a home security system for example. Finally, combining policies with one carrier will also help you get lower premiums. If you combine your home, auto and life insurance policies, many companies will give you a preferred rate. Talk with your agent for further ways you may able to save money but maintain sound coverage on your home.

Conclusion
     There are a lot of options for your homeowner's insurance policy.  When setting up a policy, shop around and talk to different insurance companies to find one that works well with you.  Find out if they have a good reputation with the state insurance commissioner and consumer reports.  Find one that is fast, offers great service and handles claims fairly (you don't want to end up with a company that argues every claim).  Hopefully this overview has helped equip you with a better idea of the coverage you may need for your home.  You should have a better idea what to look for in a policy when you contact an agent to set up your homeowner's insurance.

More Resources

Household Checklist

There are a number of checklists available online; many are available from individual insurance providers. We found the following booklet from the University of Illinois to be the most comprehensive. www.ag.uiuc.edu/%7Evista/abstracts/ahouseinv.html

Household Papers/Records:
Taken from our earlier article about Home Security, here again is a checklist of important papers you should safeguard and how long you should keep them:
- Keep in Safe Deposit Box/Fireproof Safe: Birth certificates, marriage certificates, divorce legal papers, adoption papers, citizenship records, and other documents that are government or court related. A copy of a will, although your attorney will keep the original. Investment and business papers, government bonds, deeds, titles and copyrights to name a few more. General rule is, "Put it in if you can't replace it or if it would be costly or troublesome to replace."
- Taxes: IRS can audit up to 6 years back. However, you can get rid of pay stubs if you have your W2. Cancelled checks you will want to keep if they are related to anything you claimed on your tax return.
- Medical Bills: Keep at least 3 years.
- Household Inventory: You should have a comprehensive list for each room and what of importance is in there. This will help you claim losses in event of burglary or fire. The details of this list should be shared with your insurance carrier to make sure of coverage. It is recommended that you review this list once every 6 months.
- Deposit, ATM, Credit Card and Debit Card Receipts: Save them until the transaction appears on your statement and you've verified that the information is accurate. Then they may be shredded.
- Credit Card Statements: If there are not purchases related to taxes you may shred them once every year. However, if you have larger purchases on the card you may want to keep hold of these older statements. Special Note: Credit Card Agreements should be kept as long as the card is active!
- Loan Agreements: Keep as long as the loan is active.
- Documentation of Stocks, Bonds nd Other Investments: Keep while you own the investment and then 7 years after that.

Useful Links

National Association of Insurance Commissioners
www.naic.org FEMA: Homeowners and Renters www.fema.gov/individual/home.shtm

For many, welcoming a pet into the home is as joyous and significant as bringing home a new baby from the hospital. Pets easily find their way into our hearts with their playful antics and friendly companionship. When you decide you are ready for the responsibility of caring for a pet, it is imperative that you are willing to make adjustments to your living space. Preparing your home, pantry, and yard for your new pet is important to their well being and your ease of mind. This article offers pointers to those who are considering adopting a companion animal, or those who already have pets. Although the article focuses primarily on cats and dogs, many of the tips will work for most four legged friends. The tips may seem like common sense, but it may slip your mind to check for commonplace hazards when a new pet is underfoot exploring its' new surroundings. Many times we take for granted that things are safe or would be of no interest to animals. However, that adorable puppy running down the hall with toilet paper streaming behind him would beg to differ!

Part I: Preparing Your Home

When bringing a new pet home, the last thing anyone wants to think about is cleaning and proofing their home. However, taking a little time to do so will prevent headaches and possible heartaches. It will keep your pet, your prized possessions, and your sanity intact. This is true whether you are bringing home a new pet or adjusting an older one to a new home. Or, perhaps you find yourself in the unfortunate situation of losing possessions to a pet who has never had boundaries set up in the home. Whatever your reason, these tips will help proof your home for the new, old, and mischievous pets in your life.

Think Below the Knees
Get down on all fours and look around at the same level as your pet. There is a whole other world down at their viewpoint!

• Think low! Remove objects on low shelves, coffee tables, and anywhere else that is easy access. Anything destructible, such as paper, books, anything made of cloth (i.e. laundry). It is much easier to 'chew train' a pet if they do not learn a bad habit of "where to look" for destructible goodies when you aren't looking.
• Also think about food and snacks. Don't leave pop cans, candy wrappers, crumbs or anything else on a low counter. Leaving out these delicious tidbits can easily lead to "counter surfing".
• Since kittens and ferrets may actually have the ability to walk on your counters, make certain to keep an eye on them when cooking. You may have food on the counter and the stove burners on - both can be dangerous. If you are a messy chef you may have a very happy kitty, but it could be dangerous if you don't keep an eye on them!
• Speaking of food and snacks, make sure if you have smaller pets, like mice, that they are out of reach to your new puppy or kitten. Don't forget your fish - sometimes the idea that the aquarium is invincible can be tested.
• Smokers - do not leave cigarette butts where pets may reach them. If eaten it can lead to nicotine poisoning and the filters aren't good on the digestive system.
• Children's toys can be great fun for pets too! Make sure your kids realize they may loose their toy if it is left out and unattended. Also many toys may have small parts or can be easily broken into small parts by your pet which can be dangerous.
• Overall keep you place picked up of daily messes. For example: Newspaper whether read or not is still fun to shred and eat. (Same goes for the mail!) Just got home from shopping? Put away the bags! Plastic bags can be either chewed and swallowed (pups) or can suffocate some pets accidentally (kittens & ferrets).
• Sometimes pets will eat something that will require surgery to remove. Small objects to watch out for include rubber bands, balloons, beads, buttons, Q-tips, sewing needles, thread, staples, string, pantyhose and coins - to name a few!
• Medication should never be left around the house. Make sure it is secure - just like with children!
• Keep heating vents covered. Many pets love to snuggle up to these and you don't want your pet falling in.
• Smaller pets like ferrets should be blocked off from holes and other hideaways - you don't want them to find a comfy spot and not come out! Also be certain to check under recliners before moving them as your pet may find it a nice place to hide out.
• Plants should be moved to higher ground or blocked. Watch out for vine plants that your pet might grab and bring the whole thing down. * Some household plants are poisonous to pets. Here are a few: aloe verra, amaryllis, caladium, holly berries, lilies, mistletoe, mums, and poinsettias. For a complete listing check out the Poisonous Plants resource links.

Playtime
Unless they are sleeping, or eating, they are playing!! Some tips to make this non-stop action fun and safe for both of you!

• Keep an eye on your pet at play with certain toys. Some toys don't hold up to your pets hunting prowess and become shredded in no time. Toys with squeakers are fun but many pets will work hard to remove them if your not watching. Just keep in mind if you are in the other room, you may never see them devour their cut up prey! A solution would be have toys for when you can see them and more durable toys for when they are in the yard, other room, or you are not at home.
• Also watch older toys. If they don't fall apart they may actually be warn into sharp edges, don't let your pet play with damaged toys, they can cut themselves easily. Look before you step when playing with all our small pets. Try this pattern "Turn, Look, Step"
• Some small animals such as rabbits are chewers and it normal to give them various chew toys such as: Cardboard boxes, empty oatmeal containers, bird toys, cardboard paper towel rolls, things to shred. Try to keep them away from your wooden furniture - they love wood! Instead wood sticks are available at pet stores.

Road Blocks
If they can't reach it, they can't eat it, scratch it, or all out destroy it!

• Don't forget the garbage! Take the garbage outside or make sure you can close it away in a closet/room where pets cannot reach it. Not only will they make a mess rifling through all the goodies they can also hurt themselves if there are any rough objects they rifle through.
• Keep some rooms closed. It is perfectly reasonable for there to be certain rooms that pets may not visit unless supervised. One obvious choice would be the bathroom (remember that puppy running down the hall with toilet paper - cute - but after the 20th time said pup turns from cutie to lil'-demon). If you don't have a door to a particular area look into getting a child gate or blocking it off with other materials.
• If you have a mixture of pets you may not want them to be able to access certain areas of each others space. A prime example is keeping kitty litter from dogs, some seem to find the "deposits" tasty snacks. In this instance you can set up a roadblock for the dog that the cat can still easily climb over.
• If your pet is especially good with its nose or paws you may want to get childproof latches. They will work well to keep them out of lower cabinets in your home.
• Keep the lid down on the toilet, especially if you use strong cleaners. Small, curious pets may fall in and pets taking a drink can be poisoned by cleaners - some of them even contain anti-freeze!
• Speaking of cleaners, here are some examples of cleaners that are really dangerous to your pets (to name a few!): ammonia, bleach, disinfectants, drain cleaner, oven cleaner, paint, rat/bug poison.
• Keep electric cords out of reach or secure them to baseboards. When first home keep an eye on where your pet is at all times. Some may try chewing on the cords. You can deter this with a taste deterrent like "Bitter Apple", a mix of vinegar and water, or hot sauce. Or even better, block access to them altogether.
• Speaking of cords, watch those drapery cords as well. Tie them up so all your window treatments aren't pulled to the ground.
• Many animals are attracted to fire. The light of a candle or the heat of a fireplace will peak their interest. Make sure candles are never left unattended. For the fireplace make sure Fluffy knows just how close they are allowed to get for a good snooze - warm is good, singed is bad.
• Keep the upstairs windows and any cellar doors shut. Young pets are just like children with their curiosity but can easily misstep and fall.
• Be careful when working in the garage. It is best to keep them out and make sure you clean up thoroughly! Such toxins like anti-freeze are very lethal to pets - a drop the size of a dime can be lethal! (You hear a lot about anti-freeze, not only is a small amount incredibly lethal, anti-freeze is also sweet smelling and tasting to pets - they will seek it out!!)
• Watch our for open dresser drawers, closets and other nice dark places, kittens are especially curious and many are drawn to these make-shift dens. Have you heard about the kitten jumping in the dryer? Its not a urban legend, be alert and check before you shut the door.
• Another warm place kittens like to snuggle is on a car engine. If your kitten has access to your car (or the neighborhood cat for that matter) it may help pound on the hood of your car and honk you horn. If you don't want to do this every day try to limit access to your car.
• One of my favorite words of advice when watching out for the sleeping kitten: "Locate your kitten before you sit down on the sofa or use the recliner." (Of course, depending on your house rules, that may go for your other pets too!)

Holiday Playground
The holidays are fun for everyone - including your pets!

• Decorations should be up high or in rooms that pets have limited access.
• Any holiday lights should be treated the same as other electrical cords. Get it out of the way or secured so your pets don't accidentally trip over them. Also keep a lookout and make sure they do not chew on them; again a taste deterrent like "Bitter Apple" will work.
• Other holiday items to keep from you pets include: metal ornament hooks, popcorn strands, tinsel, angel hair (it is spun glass), and decorative artificial snow or tree flocking - to name a few.
• Don't forget that holiday plants like holly berries, mistletoe, and poinsettias are poisonous!
• Fourth of July fireworks are fun for us but many pets find all the racket frightening. One suggestion is to have treats nearby and give them treats whenever there is "Boom!" so they associate the noise with happier things (mostly used for dogs). Another thing to keep in mind if you are leaving for the festivities, don't leave pets alone out in the backyard. They may panic and do things they normally wouldn't do like digging their way out!
• Many holidays include house guests that are not familiar with your pet or household rules. After introducing your guest to your pet, make certain you let your guests know not to leave doors open, feed table scraps or any other important household rules. If there are a lot of guests you may want to arrange a quiet place for your pet to retreat.

Home Alone
What do they do when you leave the home? Preferably it doesn't involve eating the couch!

• Before you leave for a long day at work it is important your pet is calm. For dogs a good walk in the morning may be necessary. For cats a little play time will help with bonus energy. Teach your pet tricks and have them perform for you before you head out. Our pets sleep more then we do and getting rid of morning energy will help them settle for a nap while your out earning money to spend on them.
• If you have a really active breed you may want to look into a dog daycare or walking service for a couple days out of the week. Taking your dog to a pet daycare is like taking them to camp. They get to romp with other dogs and usually come home tired and ready for a good night sleep. Many find that a few days out of the week is enough to hold them over on the days in-between.
• Crates can be lifesaver when you are gone. If you have pet that is still undergoing training and is not sure of all the rules, a crate or restricted room is a must. Cautionary tale on the restricted room - we placed one of our pups in a room in our house as we went out to get a bite to eat. There was no furniture in the room except for her crate with her toys. When we came back she had climbed the crate and chewed the metal blinds on the window and also proceeded to dig up part of the carpet!

Part II: Preparing Your Pantry

Your kitchen is not only the place where you prepare your family's meals and sometimes serve them, but it is also the most widely used area in the home chosen by pet owners to feed their pets. U.S. consumers spend more than $11 billion a year on cat and dog food, according to the Pet Food Institute. And pet food manufacturers compete for these dollars by trying to make their products stand out among the many types of dry, moist, and semi-moist foods available. Pet food packaging carries such descriptive words as "senior," "premium," "super-premium," "gourmet," and "natural." These terms, however, have no standard definition or regulatory meaning. But other terms do have specific meanings, and pet foods, which are regulated by the Food and Drug Administration's Center for Veterinary Medicine (CVM), must carry certain information on their labels. Consumers can be confident that their pets are eating a nutritionally sound food if they understand the full significance of these labels.

Pet Food Safety
When determining your pets diet, be sure to verify that all foods have been approved by the Food and Drug Administration's Center for Veterinary Medicine.

Food & Drug Administration's Center for Veterinary Medicine
http://www.fda.gov/cvm/default.html

Menu Foods Pet Food Recall
http://www.menufoods.com/recall/

Pet Food Recall Frequently Asked Questions
http://www.fda.gov/cvm/MenuFoodRecallFAQ.htm

Table Manners
Don't feed table scraps to your pets. Many times people don't realize that some foods okay for us can be toxic or hard on the system for animals. Some foods to be aware of:

Alcohol
Chicken & Turkey Bones
Nutmeg Apples (stems & seeds)
Chocolate
Onion Apricots (seeds)
Coffee (grinds & beans)
Peaches (seeds)
Avocados
Dairy Products (large amounts)
Pears
Baking Powder
Fatty Foods
Plums
Baking Soda
Garlic
Potatoes (peelings & green)
Broccoli (large amounts)
Grapes
Raisins Cherries (stems & seeds)
Macadamia Nuts
Yeast
**Tobacco, although not a food, ingestion can be poisonous

Part III: Preparing Your Yard 

Your yard should be a fun and safe place for your pet to enjoy the outdoors, and maintaining it to prevent hazards is relatively easy. Although the outdoors may not be suitable for some pets, such as birds, mice, and rabbits, and those who stay in pens or restricted kennels/runs may not be able to enjoy your yard to its fullest extent, the tips below will address pets that have more freedom. These pets roam a fenced backyard or prowl around the perimeter of your house (i.e. small dogs & cats). Read on for a checklist of ways to make your yard safe and entertaining for your pets.

Yard Maintenance
When maintaining your yard you want to keep your pets in mind.

• When working on the yard keep pets indoors. Our dogs like to chase the lawnmower - bad idea - so they now watch from inside. Some pets may be just the opposite and try either to attack the mower or try to escape in a panic - equally bad idea. Besides the lawnmowers, trimmers, leaf blowers, chainsaws, and other loud tools should not be used when pets are around.
• Be careful with other tools such as shovels, rakes, spades, etc. Some pets may try to "help" you do the yard work and can inadvertently be struck by these items.
• Review the chemicals you use on your yard. Weed killers, bug killers/bait and other chemicals can be poisonous to your pets as well. Some you may still be able to use, however, you may need to let the yard sit for x amount of hours before letting your pets back out. Symptoms of poisoning usually include: vomiting, diarrhea and sometimes convulsions or unconsciousness.
• Keep your yard clean of waste. Especially with puppies, they can get in the habit of eating their waste. Besides, you will both enjoy your yard much better if it is not covered in poo mines! For cats you should have an outdoor litter box. This will be easier to clean and prevent the cat from laying waste to your (or your neighbor's) flowerbeds.
• Remove any ladders, tools or stacked piles (i.e. wood), etc. that young pets may try to climb or knock over. If you do keep the stacks in your yard, check that they are secure and cannot roll onto your pet. C
• Consider carefully what you plant in your yard. Plants that can cause complications include: Rhododendron, Japanese Yew, Lilly of the Valley, Peach and Cherry Trees (pits) to name a few. See our links to Poisonous Plants for more details.
• You may want to try to keep your yard clear of the bee family by getting rid of nests on your property. Your dog cannot escape bees flying through the yard, but cutting down their numbers may help. All dogs are naturally allergic to bee stings. Depending on the location of the sting they may have to visit the vet for medication. If it is on the mouth/head it can lead to swelling and difficulty breathing.

The Kingdom
Your pets will make your yard into their own domain. Make sure their kingdom is safe and enjoyable.

• Check the fence of the yard for holes or gaps that may be an easy escape. Make sure your gates are locked and secured and guests and children know to do so as well.
• It is best not to have any young pets around water unattended. If you have a pool or pond make sure to watch them around this area carefully. Some trainers even suggest teaching pets how to get out of the pool or pond early on, sort of a "Swimming 101" for the pet in case they get into trouble when your back is turned. If your pet does get into a pool, make sure they get a bath so none of the harsh chemicals can effect their skin and coat.
• Most pets are sun lovers. If your pet likes to "sunbathe" keep an eye that they don't get too hot. Signs of heat exhaustion include: restlessness, panting excessively and drooling. The worst case scenario is the pet collapsing and eventually falling into a coma. To counter it, wrap them in a damp cool (not cold) towel and go to your vet or animal hospital.
• In hot weather keep plenty of water. Refresh and refill it often. If you keep food outside as well make sure it does not sit too long. The heat may cause it to spoil and flies may contaminate it.
• Make sure you have shade in your yard. You may even want to add a structure such as a doghouse for your pup to rest
• Ask your vet to recommend a flea & tick prevention plan right for your pet. Depending on how much your pet is outside, where it goes, etc. you may need more preventive tools. It is imperative you ask your vet as many medicinal solutions are measured by your pets size, weight, age, etc.
• Your pet may like to make or find a burrow to rest in. Block off crawl spaces under sheds or decks. You don't want them to get trapped or hurt by any debris you cannot see underneath.

Ideas for your Pet Friendly Yard
Below are just a few ideas of things you may do to improve your yard for your pet.

• Placing markers around your yard for your dog to potty on or for your cat to scratch on can help save some of your other trees. Start by blocking the trees you want to save and place toys or treats by the markers you want them to use. Eventually you can train you pet to have a habitual like for that particular log(s)!
• Prepare digging spots for your pets. For your dog it can be a small area of dirt and sand where you keep toys to encourage him to be there. For cats you can have one container/pot with catnip or another enticement. By keeping them interested in their designated digging spot they will learn to have fun there and leave the rest of your yard alone (most of the time!).
• If you don't want your dog in your flower bed try a wooden or stone fence. Some dogs will learn to stay out of the area due to the road block, however you may need to supplement the roadblocks with additional training.
• Dogs are going to do their rounds around "their" territory. This will leave worn paths in the grass. You may want to lay a nice stone path on their route to beautify it.
• Continuing with a dogs tendency to make paths, for smaller yards you can make a maze path for them. Using placing flowerbeds and other structures you can create a winding route for them for their territorial routine.

Conclusion

Pets are a wonderful addition to the family and home. Taking time to prepare your home, pantry, and yard will make both of your lives a lot easier. It may seem like a daunting task at first, however, your pet will soon learn the house rules. You may even be able to reclaim certain areas of the house as your own once your pet matures and understands not to destroy your possessions. You, too, will learn a thing or two and will begin to naturally watch out for potential pet hazards. Eventually you won't even realize your new habits. It is simply part of the lifestyle change that happens when you adjust your life to accommodate animals in your home. Just remember to be pro-active, and you'll have far fewer headaches in the long run, with great company and lots of fun! Useful Links! | Adopt a Pet | Animal Care | Dangerous Foods | Find a Vet | | Pet Insurance | Poisonous Plants | Selecting Food | | Just for Fun | Adopt a Pet AdoptAPet.com www.adoptapet.com Millions of young, healthy, beautiful companion animals are euthanized needlessly each year because there are too many pets and not enough homes or people interested in providing food, water, shelter, medical care and LOVE to these animals. Use these resources to unite animals with loving homes. American Kennel Club www.akc.org The American Kennel Club, a not-for-profit organization established in 1884, maintains a purebred dog registry, sanctions dog events and promotes responsible dog ownership. Petfinder.com www.petfinder.org Search 193,550+ adoptable pets with our advanced search or our Quick Search. Locate shelters and rescue groups currently caring for adoptable pets. Browse our resource library and learn more about how to care for your pet. Post classified ads for lost or found pets, pets wanted, and pets needing homes. Sign up to be a volunteer to help your local shelter or rescue group. Animal Care Doctors Foster & Smith Pet Care www.drsfostersmith.com At Drs. Foster & Smith we care about the health & safety of your pet. That's why we've developed this resource for pet owners like you. Healthy Pet www.healthypet.com The American Animal Hospital Association (AAHA) is an international association of more than 33,000 veterinary care providers who treat companion animals. Established in 1933, AAHA is well known among veterinarians and pet owners for its standards for hospitals and pet health care. PetEducation.com www.peteducation.com Fulfilling their commitment to provide pet owners with trustworthy pet care information, every Drs. Foster & Smith catalog contains up to 30 articles written by the doctors about the health and care of pets. Veterinary Partner www.veterinarypartner.com VeterinaryPartner.com is here to support your veterinarian and you in the care of your companion animals by providing reliable, up-to-date animal health information from the veterinarians and experts of the Veterinary Information Network (VIN), the world's first and largest online veterinary database and community. Dangerous Foods PetEducation.com www.peteducation.com - Dogs, Cats Some foods which are edible for humans, and even other species of animals, can pose hazards for dogs because of their different metabolism. PetPlace.com http://petplace.netscape.com/ Americans spend over $10 billion dollars on pet food for our pets. Despite buying the best food available, some pets would rather eat what we eat. However, certain foods can be dangerous to your pet causing varying degrees of illness. Some food is toxic due to ingredients and some by improper cooking, storage or poor hygiene. Find a Vet Healthy Pet www.healthypet.com Use Healthypet's Hospital Locator to find a veterinary hospital near you or nearly anywhere you want to go! VetLocater http://vetlocator.petplace.com/ Access to over 26,000 veterinary clinics in the United States and 2,400 veterinary clinics in Canada. Pet Insurance Pet Assure www.petassure.com Pet Assure, headquartered in Lakewood, New Jersey, is the nation's premier pet health care organization with thousands of veterinarians in 46 states, the District of Columbia and Puerto Rico. Conceived in 1996, the company mandate is to enable pet owners to obtain quality care for their extended family members, at an affordable price. PetCare Pet Insurance www.petcareinsurance.com PetCare Pet Insurance Programs start at under $10/month. It's a small investment that will help you prepare for a secure and happy life for both you and your pet VPI Pet Insurance www.petinsurance.com From unexpected illnesses and accidents to routine care for your dog or cat, we recommend the VPI Superior Plan and Vaccination & Routine Care Coverage. For those who want minimum coverage we also offer the VPI Standard Plan. Poisonous Plants American Society for the Prevention of Cruelty to Animals (ASPCA) http://www.aspca.org Please note that the information contained in our plant lists is not meant to be all-inclusive, but rather a compilation of the most frequently encountered plants. For general information on plants not included on either list, please feel free to contact us at napcc@aspca.org. Cornell University www.ansci.cornell.edu/plants/ This is a growing reference that includes plant images, pictures of affected animals and presentations concerning the botany, chemistry, toxicology, diagnosis and prevention of poisoning of animals by plants and other natural flora (fungi, etc.). Cyber Canine www.cybercanine.com/toxicplants.htm Here are some of the toxic plants you should keep away from your pets. If you suspect that your dog might have eaten any plant that might be toxic, contact his/her vet immediately. Many common house and garden plants can be toxic to animals if swallowed. The symptoms can be diarrhea, nausea, or skin allergies. Veterinary Medicine Library www.library.uiuc.edu/vex/toxic/intro.htm This database was created by Mitsuko Williams (Veterinary Medicine Librarian, 1983-2003) in order to assist the University of Illinois veterinary students in identifying common plants that are toxic to animals. This database brings together information available in library books, plants grown in the Poisonous Plant Garden, mounted specimens of plants, and the reference notes for a toxicology course (VB320) which is taught during the fall semester each year. Selecting Food Animal Protection Institute www.api4animals.org/689.htm Commercial pet food is a great convenience for busy caregivers. You want the best for your companion animals, but with a bewildering array of foods and claims to choose from, how do you decide what's best for your animals? US Drug & Food Administration www.fda.gov U.S. consumers spend more than $11 billion a year on cat and dog food, according to the Pet Food Institute. And pet food manufacturers compete for these dollars by trying to make their products stand out among the many types of dry, moist, and semi-moist foods available. Pet food packaging carries such descriptive words as "senior," "premium," "super-premium," "gourmet," and "natural." These terms, however, have no standard definition or regulatory meaning. But other terms do have specific meanings, and pet foods, which are regulated by the Food and Drug Administration's Center for Veterinary Medicine (CVM), must carry certain information on their labels. Consumers can be confident that their pets are eating a nutritionally sound food if they understand the full significance of these labels. Just for Fun Neopets www.neopets.com Neopets® is the greatest Virtual Pet Site on the Internet. With your help, we have built a community of over 70 million virtual pet owners across the world! Neopets has many things to offer including over 160 games, trading, auctions, greetings, messaging, and much much more. Best of all, it's completely FREE!

Experience is sometimes an unforgiving instructor. At Homecheck we learned devastation caused by flood waters first hand when Cedar Rapids, IA was hit by a massive flood this past June (6/13/2008). Homecheck is parented by the company enlighten technologies™ which includes many other businesses in our family such as Lawchek®, LawyersListings, and HouseList, to name a few. Our headquarters on 1st Avenue in downtown Cedar Rapids was inundated with water after the Cedar River crested at 31.1 feet (19.1 feet over flood stage) to overtake 1,300 blocks of the city.* The first floor was completely lost and the second as well when water reached 4 feet on the upper level. A slow road to recovery, we have learned first hand the destructive power of flood waters. Reflecting on this experience and the items we have learned, we determined to write an article this month about what to do if a flood hits your home or business. We hope many of our readers never have to use the practical advice in this article.

*Specifics taken from articles: http://www.usatoday.com/weather/floods/2008-06-15-cedar-rapids-cleanup_N.htm; http://www.nytimes.com/2008/06/13/us/13flood.html?fta=y; http://en.wikipedia.org/wiki/2005_levee_failures_in_Greater_New_Orleans **Weather data: http://ia.water.usgs.gov/flood/flood.html

Before the Flood
It is not always possible to know when a flood will happen. It may be caused by an inundation of rain fall. Cities in Iowa were affected in this way when the Cedar and Iowa Rivers swelled with over 10 inches of rain in only one week.** This can then be compounded when man-made structures give way. This was seen in New Orleans when 50 levees broke during Hurricane Katrina.* So what can you do to protect your business or home before a flood happens?

• Find out about the land your structure is on. Does it sit on a flood plain? What is the threat level? Geologists or your county planning department will list these areas by the probability of a flood. For instance, Cedar Rapids has areas designated as 100 or 500 year flood plains. The flood in June was a 500 year flood. FEMA Offers flood maps detailing current flood risk. Simply type in your address and you can look at it online. You also have the option to buy a map, but as long as you are looking online, the service is free. http://msc.fema.gov/webapp/wcs/stores/servlet/FemaWelcomeView?storeId=10001&catalogId=10001&langId=-1

• Now that you know where your home or business stands, what kind of insurance is available? Talk to your insurance agent first. If you want to now more about insurance options, especially in higher risk areas, also check out the National Flood Insurance Program at www.floodsmart.gov/floodsmart/.

• Whether a household or a business, you should have an evacuation plan in place. Let family members and employees know what evacuation route to take if water is rising swiftly and an evacuation is ordered. For households you should include a place for everyone to meet whether it is a local shelter or a relative’s/friend’s house. Also, families should have an out of state contact that everyone may call to locate each other in case they are separated.

• Create an emergency kit to be ready at any time. Depending on the needs (home or business) some items to consider are:

• Clean water (enough for at least 3 days for every person and animal – generally 5 gallons per person)
• Nonperishable food for 3 days (don’t forget a can opener!)
• Suitcase with an extra pair of clothes and extra blankets or sleeping bags
• Baby Kit - Baby food, diapers and other supplies
• Pet food, leashes, vaccination info for your pet – you may have to leave your pet at a local pet shelter if you are evacuated as emergency shelters do not allow pets 
• First Aid Kit – try to include some extra prescription medications (not expired!) or details about any prescriptions so you can refill them if lost in the flood
• Personal Hygiene Kit – sanitary wipes or gel, soap, toothpaste, feminine supplies, deodorant, etc.
• Flashlights, radio or small TV, and batteries – you may also consider crank flashlights and radios
• Some items to have on hand particular to a flood threat: insect repellent, rubber boots and gloves, and thick shoes

• Back up your documents! If you are evacuated due to a flood there are certain documents you will need for claims and getting back on your feet. Keep a copy of these documents with your emergency kit, at a safe location other than your home or both. At the very least these documents should include: insurance information, social security number, and medical records including any active prescriptions. It would also be a good idea to make a list of emergency contact information including family and friends as well as local and state numbers you may need.

• Prepare your business or home to resist flood damage. Suggestions include: install sump pumps with a back-up source of power, install backflow valves or plugs to prevent sewage entering the home, and make sure any fuel or propane tanks are securely and properly installed.

During the Flood

• Once a flood watch or warning is given call local authorities and let them know of anyone who may have special needs and cannot leave the flood area easily. It is extremely helpful for authorities to know who needs help evacuating if an evacuation becomes necessary. Ideally, have a friend or family member who will try to get this person out first if it is still safe to do so. This way there is less chance of separation.

• Get your emergency kit and keep it at hand in case of an evacuation. If you have some prep time before, fill up the gas tank to make sure you can go at a moments notice. If an evacuation is ordered there may be heavy traffic and you may need to go some distance to a shelter.

• Secure any items outside that might become hazards in water such as garbage cans, lawn furniture, grills, etc.

• If an evacuation is imminent: turn off the power and gas. If an evacuation is ordered, evacuate immediately. Use the route the authorities have given and make certain not to drive through flooded roads.

• If you are not ordered to evacuate, stay home and listen to any future announcements. Unless helping a family member or friend for a specific purpose, stay off the roads and out of the way of emergency crews. Going to watch is not helpful and can be potentially very dangerous.

After the Flood

• First you will want to contact your insurance company. Even if you are not covered for a flood, you will need to contact your agent. This is why it is important to keep documentation with your emergency kit. You need to know your company, agent (if applicable) and your policy number. In the case of evacuation, make certain to specify the address and phone of where you can be reached now. This may also be a friend or relative who can act as a point of contact if you are not immediately near a dedicated phone. They will set up an appointment to meet with you and discuss your losses.If they do not get back in a few days be persistent and call again, just keep in mind they may be overwhelmed with claims.

• Work with authorities about your return. Although this part can be extremely frustrating, in the case of major floods they will want to assess the safety of your return before you may enter any neighborhood or structure. Choose representatives, as in the case of Cedar Rapids the first look at the property was restricted to 1-3 people depending on location. The authorities may have also set up a grade system for the status of your structure. In Cedar Rapids there were green, yellow and red signs letting owners know whether a structure was safe to enter, enter only with caution or too dangerous and deemed a total loss.

• Once it has been deemed safe by the authorities for you to return, start the process of sorting your property. Do not throw out all items as you will need your insurance agent to see these. However, if the items are considered too toxic to keep around, get pictures and samples of the items before disposing of them. Make sure to take all precautions necessary before entering a flood damaged building! Click here for more details.

• Take many pictures of the inside and outside of your structure before cleanup. Photograph any standing water, items that have to be disposed of immediately and general survey pictures of each room. Also, take pictures of the items that will have to torn out such as the walls, floors, etc.

• Make a list of all damaged and lost items. This will help when you work with your insurance agent to process your claim. With your agent you will make a Proof of Loss. This statement is your testimony to the damages suffered. It should be filed within 60 days unless circumstances have allotted more time. Once this is filed with your insurance company your claim will be processed, however, it may take some time if the area was hit especially hard.

After the Flood: Home and Family Recovery – Working with FEMA

• FEMA stands for the Federal Emergency Management Agency. As they state on their website they define their type of disaster assistance as “money or direct assistance to individuals, families and businesses in an area whose property has been damaged or destroyed and whose losses are not covered by insurance. It is meant to help you with critical expenses that cannot be covered in other ways. This assistance is not intended to restore your damaged property to its condition before the disaster.” In essence they are there to help those who could not or did not get flood insurance.

• Items FEMA will cover are: temporary housing in the instance of evacuation or unlivable conditions, repair for what the insurance company will not cover (this is just until the home is safe, not necessarily with the same materials as before), and permanent housing construction. This last is only available to those who cannot get flood insurance at all due to location.

• FEMA can help with recovery costs that are not directly related to the home. These additional expenses can only be claimed if you live in a disaster area as designated by the President, you have already filed with your insurance company and find you are not covered, and you have serious needs directly related to the disaster. Some of these costs listed on the FEMA website include:

• Disaster-related medical and dental costs.
• Disaster-related funeral and burial cost.
• Clothing; household items (room furnishings, appliances); tools (specialized or protective clothing and equipment) required for your job; necessary educational materials (computers, school books, supplies).
• Fuels for primary heat source (heating oil, gas).
• Clean-up items (wet/dry vacuum, dehumidifier).
• Disaster damaged vehicle.
• Moving and storage expenses related to the disaster (moving and storing property to avoid additional disaster damage while disaster-related repairs are being made to the home).
• Other necessary expenses or serious needs as determined by FEMA.
• Other expenses that are authorized by law. http://www.fema.gov/assistance/process/assistance.shtm

• You can reach FEMA by calling 1-800-621-FEMA (3362) or TTY 1-800-462-7585

• When making any claim, you should have the following at hand: your social security number, current and damaged address, current phone contact, insurance information, household annual income, routing number to your bank to receive funds, and a detailed description of the losses.

• You may be referred by FEMA to SBA which offers low-interest disaster loans. “Homeowners may borrow up to $200,000 for disaster related home repairs. Homeowners and renters may borrow up to $40,000 to replace disaster-damaged personal property including vehicles.” However, you can not receive duplicated aid already received from FEMA.

• To find currently approved disaster areas you can go online: http://www.fema.gov/news/disasters.fema

After the Flood: Business Recovery – Working with SBA

• SBA stands for the Small Business Administration which has a specific branch for disasters the Office of Disaster Assistance (ODA) that offers federal low-interest, long term loans for “homeowners, renters and non-farm businesses.” An Economic Injury Disaster Loan (EIDL) is available to small businesses specifically geared towards helping with day to day expenses so a business may continue to operate.

• SBA can release disaster loans if one or more of the following conditions are met: Presidential Disaster Declaration, • • Agency Physical Disaster Declaration (based on a minimum amount lost), Governor Certification Declaration, Secretary of Agriculture Declaration, Secretary of Commerce Declaration, or Military Reservist Economic Injury Disaster Loan (for businesses that lose key personnel who are called to active duty).

• For Physical Disaster Loans which help replace an uninsured or under-insured property, an inspection team from SBA’s ODA will review the site and claims.

• Applicants do have to show some reasonable ability to pay back the loans. However, since they are low-interest and can be as long as 30 years, they are easier to qualify for than standard loans.

• Especially with real estate, the SBA’s ODA will continue contact with the borrower to make certain construction is on schedule and funds are being used appropriately.

• You can reach SBA by calling 1-800-659-2955 8am-9pm EDT. Or email them at disastercustomerservice@sba.gov.

More Information

FEMA and the American Red Cross have made a pamphlet entitled Repairing Your Flooded Home which is available as a PDF. A great resource, page 55 has a very useful emergency contact list as well.

• Click here for Repairing Your Flooded Home by FEMA and the American Red Cross (PDF)

Additional pointers from Homecheck:

• Cleaning Up after a Flood (HTML)
• Battling Mold after a Flood (HTML)

Some Ways to Help Our Neighbors

Downtown Cedar Rapids, Iowa on Sunday, June 15, 2008 after the waters have started to recede.

Aidmatrix Network - Iowa
The Safeguard Iowa Partnership and the Iowa Disaster Human Resource Council have partnered to provide the Aidmatrix Network, an easy way to make monetary and product donations to the nonprofit organizations that are assisting in the response and recovery efforts following recent disaster events in Iowa.

Cedar Rapids Czech & Slovak Museum
www.ncsml.org
The National Czech & Slovak Museum & Library staff and board continue to work through the challenges of flood recovery. Our five museum buildings are cleaned out and secure. Visitors from across the country have been calling to plan summer visits. Some have already made their way here and are shocked and dismayed to find a sight they never expected - boarded up buildings, sandbars in the garden, and piles of debris. We are assuring them we will survive and be back in business, but it will take time. To us it's surprising there's still a world out there that doesn't know about the flood!

Cedar Rapids Public Library
Our public library lost all of the first floor which included books and magazines for adults.The children's book section was mostly recovered. They are currently looking for temporary space: "07 July 2008 - Librarians are compiling a list of books and other materials that the CRPL’s book distributor will hold until the library has a place to put them. The books will arrive pre-processed, which means that staff will be able to shelve them immediately, saving an enormous amount of time. Once the list is compiled, individuals will have an opportunity to select a book from the list to donate. “Many of our patrons and supporters have been asking what they can do. This will be a way to help rebuild our library,” says Glise. “By fall, we hope to have a wish list available.”

Corridor Recovery
Corridor Recovery is a not-for-profit partnership between government, civic, business and faith-based organizations, created to respond to the Flood of 2008. As the flood waters peaked, Corridor Recovery quickly became the primary resource for materials and information for Linn County and Cedar Rapids. We provide resources for local governments and agencies to distribute flood-recovery information to the public in a critical time of need, and to coordinate volunteer efforts in the clean-up and recovery process.

Greater Cedar Rapids Community Foundation
www.gcrcf.org
The Greater Cedar Rapids Community Foundation opened the Flood 2008 Fund on June 15. The Flood 2008 Fund is for flood relief and recovery donations. One-hundred percent of financial donations to the fund will support response, recovery and rebuilding efforts throughout the Cedar Rapids-metro and surrounding communities. The first priority will be to work with local nonprofit organizations to support individuals and families affected by the floods. The GCRCF is committed to helping individuals, families and the nonprofit community recover and rebuild from the catastrophic flood.

Embrace Iowa 2008 Disaster Fund
Embrace Iowa is a program of statewide outreach by the Des Moines Register. Since it already has an established logo, identity, and donation tracking mechanism, the Iowa Disaster Collaborative is using the Embrace Iowa website as one way for donors to make a donation and learn more about the 2008 Iowa Disaster Fund.

Iowa Commission on Volunteer Service
If you are interested in helping in a particular area of the state, please use this section of our Web site to get in touch with local officials, who are collecting a list of where and when volunteers are most needed.

University of Iowa Foundation
For those wishing to support the University as it struggles to recover from flood-related damage not covered by insurance or other resources, we encourage contributions to the UI Flood Relief Fund.

Sources for this article which include even more detailed information:

Center for Disease Control
CDC.gov (www.cdc.gov) is your online source for credible health information and is the official Web site of the Centers for Disease Control and Prevention (CDC). CDC is committed to achieving true improvements in people’s health. CDC applies research and findings to improve people’s daily lives and responds to health emergencies—something that distinguishes CDC from its peer agencies. Working with states and other partners, CDC provides a system of health surveillance to monitor and prevent disease outbreaks (including bioterrorism), implement disease prevention strategies, and maintain national health statistics. CDC also guards against international disease transmission, with personnel stationed in more than 25 foreign countries

FEMA – Federal Emergency Management Agency
http://www.fema.gov/
FEMA has more than 2,600 full time employees. They work at FEMA headquarters in Washington D.C., at regional and area offices across the country, the Mount Weather Emergency Operations Center, and the National Emergency Training Center in Emmitsburg, Maryland. FEMA also has nearly 4,000 standby disaster assistance employees who are available for deployment after disasters. Often FEMA works in partnership with other organizations that are part of the nation's emergency management system. These partners include state and local emergency management agencies, 27 federal agencies and the American Red Cross.

National Flood Insurance Program
http://www.floodsmart.gov/
Congress established the National Flood Insurance Program (NFIP) to address both the need for flood insurance and the need to lessen the devastating consequences of flooding. The goals of the program are twofold: to protect communities from potential flood damage through floodplain management, and to provide people with flood insurance.

SBA – Small Business Administration 
http://www.sba.gov/
The U.S. Small Business Administration (SBA) was created in 1953 as an independent agency of the federal government to aid, counsel, assist and protect the interests of small business concerns, to preserve free competitive enterprise and to maintain and strengthen the overall economy of our nation. We recognize that small business is critical to our economic recovery and strength, to building America's future, and to helping the United States compete in today's global marketplace.

The Internet is a powerful tool for the savvy online consumer. You can review products, compare prices, research companies and purchase almost anything. Following this trend is the increase availability of insurance online. Insurance companies are providing coverage information, quotes and even contracts online. This includes automobile, homeowners, life, medical and even pet insurance. Insurance has traditionally been a high customer service field with direct human contact with your insurance agent. Because of the change in customer contact, the migration towards providing insurance online has not always been a smooth one. Instead companies are finding some tools work and others only cause frustration or confusion. Indeed, the availability of insurance online is still fluctuating and developing. Below we have compiled a few of the ways you can utilize online insurance options and determine if it is the right tool for you. Researching and obtaining insurance online is much easier today. Many websites now offer comparison tools that will provide quotes and coverage information (some of these sites are listed below). Keep in mind if you choose a carrier from these searches, you will then be contracting with that carrier for your insurance, not the original site. This will either be done by forwarding you to the carrier's website or the comparison site will forward your information to the insurance company and they will then contact you. Many insurers still prefer to have a representative call you and discuss your coverage over the phone. Although not the same as meeting with a personal insurance agent, it allows them to make certain you understand the coverage provided. Also, because buying insurance online is new, many companies believe that individualized customer care is still the best way to get your business and a follow up call still provides some of this customer service. The Pros There are many benefits for utilizing online insurance: Easy comparison shopping: Using insurance comparison websites you can compare coverage and prices on almost any type of insurance. You can also browse the individual insurance carrier websites once you have narrowed your search. Almost all companies now have libraries and tools for you to learn more about their services online. Your time is money: Shopping for insurance online can be done at any time of day. It is hard to get time away from your daily schedule to sit down and comparison shop with insurance brokers, or indeed, individual agents. Low pressure: Let's face it, many people find it easier to stand firm without the person-to-person contact. Users feel they can be more savvy and better informed when every option is at their fingertips rather then relying on an agent's account. Save money: Due to the time needed to comparison shop, the pressure to stay loyal with one company, and the uncertainty about other companies, some may lose money by staying blindly loyal to one insurance carrier. The online market allows for easy comparison shopping, less pressure, and research tools to learn more about other companies. By becoming well informed, you can either work out a better rate with your current provider or move to a new provider who offers better coverage for your dollar. Buying Auto Insurance? Insurance Institute for Highway Safety Click hereThe Cons Be aware of these complications when purchasing insurance online: Understanding coverage options: Without an agent to explain 'insurance speak' you may not know all the coverage you may need. This is especially the case for those getting insurance for the first time. However, if you have discussed options with an agent before and have a generally good idea of the type of coverage you will need, this may be something that is manageable with a little extra research. Is that quote really a deal: All quotes may not be equal. Take care to examine all the coverage included with quotes. The online quotes may help you narrow your search, but should not be taken at face value as not all companies offer the same 'comprehensive' coverage. Buying insurance coverage in your state: Not all states will allow you to purchase insurance online. Some allow you to get quotes but still require you to meet with an agent before signing any contracts. Also, because the internet clouds locality, you will need to make sure the insurance carrier is licensed in your state. Individual customer care: Do you really want to push 1, then 2, then 4 to talk to someone about your insurance coverage? Working with a local agent still offers the advantages of individualized customer service. This agent can offer coverage that speaks to your locality as it is more likely they live in your community. They will also have a better knowledge of the coverage their carrier provides and can help you understand all of your options. They may also be aware of more discounts available to you that you may not know to ask for online. In this way they can offer better individualized care. Whether you choose to shop for insurance online or not, you should look at your insurance carrier websites. Insurance carriers now offer detailed information about coverage online. In fact, once you have settled on a carrier you can often answer coverage questions, pay bills, get updates on claims and find useful tip sheets and information on how to better protect yourself and your property. A primary example of this is your health coverage. Most health insurance carriers still prefer you to sign up through your employer or an agent. However, once you have your coverage, they offer information about doctors, medical options, prescriptions, and claims. Considering health care is one of the most complex types of insurance used, their increasing online presence is an invaluable tool. To explore online insurance options more, please see the links below. More Information Online Insurance Comparison Sites Insurance.com http://www.insurance.com/ Quicken https://secure1.insweb.com/cgi-bin/gic.exe?id=UzB94xbaYQ-wpGWHlZbh8l8ZtxL&page=/gic/Quicken.htj InsWeb http://www.insweb.com/ Insure.com http://www.insure.com/ Insurance Company Rankings AM Best Company - Insurance Reports http://www.ambest.com/homepage.asp Consumer Reports (requires membership for ratings) http://www.consumerreports.org/cro/money/insurance/index.htm Standard & Poor's Ratings http://www2.standardandpoors.com/portal/site/sp/en/us/page.topic/ratings_fs_ins/2,1,5,0,0,0,0,0,0,0,0,0,0,0,0,0.html?lid=us_fo_ratings_insurance US News & World Report - Top Health Insurance Companies http://health.usnews.com/sections/health/health-plans/index.html State Insurance Regulators http://www.consumeraction.gov/insurance.shtml Online Insurance articles. http://www.onlineinsurance.com/ When purchasing any product online you always want to make certain it is an authentic website representing a verifiable company with a good reputation. Here are some tips for a safe and rewarding online shopping experience: Be assertive in getting answers about an online company you have not worked with before. Learn as much as you can about them and ask tough questions. Check reviews online, in magazines, with your Secretary of State/Attorney General, the Better Business Bureau, or by word of mouth. Call them up and talk to their customer service. If they don't list a contact number be careful. Review posted company information, policies and the privacy policy. If they do not provide this online, you can move on or call them up to ask why. Make sure any payments are made in a website with https or other secured system. Keep a printed copy of every online transaction. Consider using one credit card for your online purchases/payments. This way you know which to cancel in case of fraud. Also, make sure the card is not linked to any bank account. Some prefer getting a pay as you go credit card for any online transactions. These can be found at any grocery store and can be refilled as needed. Keep your computer updated with anti-virus software, browser updates and spyware programs. NEVER provide personal information from an email they supposedly sent to you. This is a common phishing scam. Everything in the email will look legit but lead to a false site collecting your information. Instead call the company with the number on your contract - not the number given to you in that email! Initiate contact yourself. Go to their website yourself from the address they gave you on your contract. To be on the safe side, never go to their website from an email. Don't give account information to anyone. Your online providers have this information and if anything will be emailing you a forgotten password - never vice versa! Change your account passwords often; every six months to once a year. Use strong passwords with numbers, symbols, changes in case and at least 6 characters.