Q Our home inspector reported that three windows in our 9 year old house had fogging insulated panes, and he suggested that we contact the builder or manufacturer for warranty information. We contacted the manufacturer who sent a man out, but he said that only two of the windows were fogged. When we called the inspector, he said that insulated windows will fog only under certain conditions, and that we look at the windows at the same time of day that they were inspected. Is our inspector a bit foggy in the head?

A It has been my experience that insulated window panes, when the seal is broken, will fog only under certain conditions. The two pieces of glass in a double-pane window have an inert gas between them which is held in place by a seal. This thin space of gas is what allows the windows to slow down the transmission of heat or cold. When this seal is compromised, ordinary air is allowed to enter, and moisture may condense on the inside surfaces of the glass. These types of windows are most likely to fog on a winter morning a short time after the sun hits them. The outside of the window has been cold overnight, and the inside has been warm. When the sun hits the cold outer glass, moisture condenses and the foggy appearance occurs. A few hours later, as the temperatures stabilize, the fog may disappear altogether. In this case, the inspector was correct to suggest that the windows be inspected under the same conditions. In the case of your 9 year old house, your windows may still be under warranty. The earlier versions of insulated windows were somewhat prone to failure, but technology has steadily improved, and today’s windows are much more reliable. Warranties have gotten much better as well, so it you have foggy windows, check with the manufacturer to see if you can have them replaced under warranty.

Perhaps you inherited property or purchased property as a new investment and now you are contemplating becoming a landlord. If you decide to rent an extra piece of property, you should know some ground rules. In this months article, 'How to be a Good Landlord,' we will discuss some of the basics that every landlord should know. We will discuss what it takes to be a landlord, what makes a good rental property, what are your responsibilities as a landlord, how to advertise your property, how to avoid legal pitfalls and how to evict a tenant if the relationship deteriorates. Overall, this is a short list, hopefully it will help you start with a little more direction and know-how.

Do you have what it takes to be a landlord?

The decision to become a landlord should not be taken lightly. Contrary to popular belief, this is not the type of job where you just sit back and watch the cash flow in. Regardless of the challenges, more than half of landlords are self-employed. Doing it yourself will mean you take on the responsibilities of a small business owner. You need to have great communication skills. You will be working with all types of people; sometimes even the difficult ones. Being an effective communicator in person and in writing is vital. You are an accountant. This includes everything from rent payments and deposits to repair and maintenance costs. You are a manager. You may have staff to train and watch over. Their professional behavior reflects upon you and your property. If they are inconsistent with your policies they can damage your business or even get you into legal trouble. You may also need to contract repair or maintenance jobs you cannot complete on your own. You will need to project manage these items through to completion. You are a marketing director. Getting your place advertised and your units filled is an ongoing challenge. Advertising also includes many legal regulations that you should know (more on this below). Your knowledge of this business should also include legal knowledge. Consulting a lawyer is recommended for anyone starting as a landlord, especially since every state has specialized landlord/tenant laws. But in addition to this, you will be responsible in making sure any staff or contractors you use also know the laws when working with tenants. You should be dedicated and patient. Being a landlord is a tough road to start. You should be prepared for hard work with a slow, trickle-in type of income, especially at the beginning. On average, a landlord should only expect about a 10% profit annually. The rest of the monies will be recycled into items such as mortgage payments, taxes, repairs, management costs, insurance, advertising and a rainy day fund (to name a few). There are tax breaks available to landlords, however, these are not enough to turn your profit margins sky-high. These qualities listed above will help you become a great landlord.

Perhaps there is a trait above that gives you pause. "I really don't want to manage all the accounting." or "I don't want to live onsite or nearby." All is not lost. You can hire a property manager. Doing so will cost you about 10%/month of any monies the property takes in. However, it can be a wonderful way to manage your business. When looking for a project manager, treat it like any other contracted service. Perform rigorous interviews, check references and make sure you have the same ideas about responsibilities of each party. Find out if they are insured, if they already have working contracts with maintenance and repair companies, and if they charge any extra fees for these contacts. Once you decide on a property manager, be certain to create a detailed contract covering all responsibilities. As with any of your other endeavors with your rental property, keep all your records and agreements in writing! Other professionals you may use to help manage your property include accountants, maintenance specialists, marketing directors and lawyers. Of course all of these will eat into your profit, but be honest with yourself and utilize these people when you need them. You can save yourself headaches down the road if you strengthen any weaknesses at the beginning.

What makes a good rental property?

When purchasing a rental property, there are some important questions to ask:

Do you have a enough for a down payment? Because rental property is viewed by lenders as a higher risk, you may be asked to put as much as 25-40% down on the property. Lenders calculate about 75% of your mortgage payment will come from renters. This leaves you with 25% to make up and even more if you cannot rent all the units. They may give you the option for a lower down payment at a higher interest rate. However, the higher interest rate may defeat any benefits.

Could you live on the property? If you use one of the units as your own residence this will help lower the risk factor for lenders. Lenders can offer a lower down payment and you can learn the ropes of being a landlord without being far from your investment.

Can you get the rent you need for the mortgage? Take a look at the neighborhood and compare the rental costs. Your rental rate needed to cover mortgage should not be too far above the market or you will lose your ability to rent units. - If you inherited or already own the property, you should consider if you can meet current mortgage payments. It may be more beneficial to sell the owned/inherited property and reinvest in another neighborhood.

Is the building up to code? Make sure to hire a home/building inspector before purchasing the property. Make sure the inspector is aware that you hope to rent the place as this may change some safety and code requirements. Take time to make yourself familiar with codes for your locality. This will help you ask better questions and understand any improvements you may need to make.

Is the property maintained? At first you may think it won't be a problem to repaint, re-roof, update the wiring and plumbing, etc. until your list becomes too long for the investment to be worthwhile. Again, hire a home inspector and make certain you know what needs repair and the estimated cost of repairs before you buy.

Is the property secure? Review reports on neighborhood safety. Check for ample lighting, especially at entrances and in parking areas. Make sure windows and doors are solid. Consider the cost to change all the locks and add window locks. Think about the security of your tenants in the property.

What are the responsibilities of a landlord?

Let's assume you are going to take on most of the business yourself and have found a wonderful property to rent. Now, what are some of the responsibilities you have as a landlord?

Tenant Screening: Your first interaction with possible tenants will be the background check that includes a financial review and calling references. Overall, you must perform background checks fairly. You should not do the check on one person and not on the other as this favoritism, or "trusting your gut feeling," is a disservice to all involved. You owe it to yourself, possible tenants and current tenants to perform fair background checks. For yourself, you can avoid headaches with tenants that don't pay the rent or have caused problems, such as costly repairs, in the past. For possible tenants, you may be providing that reality check - can they really afford your rental? For your current tenants, consistent background checks let them know you are looking after your investment giving them a sense of security. On average, working with an agency, this will cost you about $20 per check; an investment well worth the cost.

Clear, Consistent Communication: To avoid any misunderstandings, make sure all your interactions with tenants are clear.

• HAVE A CONTRACT! Make sure you supply the tenant with a copy of the contract so they may reference it if any questions arise. Review the contract with a renewing tenant and discuss any questions they may have over the language or meaning.
• Collect rent on a schedule. Keeping consistency with your tenants is imperative. If you are too lax one month, you may have a hard time collecting rent the next month. Or, if you are lax with one renter and not another you can create tension or even a legal issue.
• Always provide written notice before entering a tenants space. This varies from state to state. However, for good business practice and common curtsey, let the tenant know when you need to enter the property they call home.
• Use signs, flyers or other WRITTEN communication to inform tenants of policies and policy changes. Provide all tenants with copies and/or make clear postings around the complex.
• Serve notices and warnings in writing. Verbal notices will not protect you if a situation deteriorates. Make certain to give your notices in writing and make yourself available for questions or discussion. Serving a notice and then disappearing from sight does not offer clear communication and can aggravate a situation!

Provide a Safe and Maintained Environment: Every landlord should offer tenants a living space that is up to code, safe for habitation and in working order. Even if you decide to contract out maintenance services, you should provide your tenants with repairs in a reasonable amount of time. Make good relationships with contractors that understand the nature of the work and are willing to come out after normal working hours. Save money for a rainy day so you can pay for emergency repairs when they arise. Maintaining the property will encourage tenants to take pride in their home and maintain their surroundings. Also, strive to make your tenants safe. You cannot control all conditions. However, changing locks, providing ample lighting for parking and having emergency procedures written and distributed are a few of the ways you can keep your tenants safe.

How do you advertise a rental property?

Advertising a rental property is important for getting units filled. Today you can use everything from word of mouth to online sites to advertise your property. In larger cities, you may even use "finding agencies" or real estate agents/brokers to advertise. When advertising your property, keep a clear list of amenities and useful services in the neighborhood. When composing your advertisement you must watch your wording as you cannot exclude any demographic. There are many federal laws/protections that regulate how you advertise your rental. The fair housing laws make it illegal "To make, print, or publish, or cause to be made, printed, or published any notice, statement, or advertisement, with respect to the sale or rental of a dwelling that indicates any preference, limitation, or discrimination based on race, color, religion, sex, handicap, familial status, or national origin, or an intention to make any such preference, limitation, or discrimination." (Source: U.S. Code Collection - Cornell University Law School). In addition to this clause, many states and cities may also prohibit discrimination based on marital status and sexual orientation. Most landlords have good intentions to rent to all qualified tenants. However, there are certain ways of wording advertisements which may be perceived as discriminatory. For this reason, you should carefully choose your wording when advertising your rental property. Avoid words and phrases such as: prefer, suitable for, ideal for, ethnic neighborhood [or other cultural identifiers]. For a good list, take a look at the Pennsylvanian Human Relations Commission's Reading Between the Lines: A guide for housing and commercial property advertisements as they include a list of terms to avoid. Another resource for examples is the Guidance Regarding Advertisements Under §804(c) of the Fair Housing Act by the US Department of Housing and Urban Development. Keep in mind this good rule of thumb: always describe property, never describe people.

What are some legal pitfalls to avoid?

There are a lot of legal concerns when renting out property. As we have seen, the law influences advertisements of rentals. In addition to this, you create a contract agreement with your tenants every time you rent. Therefore, it is important to have sound legal advice as a landlord. Establish a relationship with a lawyer who you may hire for any contract questions or possible representation. No one ever wants anything to get as far as a lawsuit. So here are some ways to avoid legal pitfalls in the first place:

• Always perform background checks with every possible tenant.
• Call tenant references.
• Treat every tenant the same in process; never cut a corner for one tenant because of a "gut feeling" or personal relationship.
• Keep all notices in writing. 
• Keep all due dates consistent from month to month and from tenant to tenant. 
• Always perform background checks on any staff.
• Make certain all staff are trained. They should know what they can and cannot do for tenants. If they are handling rental paperwork or advertising, they should know fair housing laws.
• If you contract out maintenance work, make certain they treat your tenants professionally. Although they don't work for you full time, they do represent you since you hired them.
• Keep housing up to code and safe for living.
• Investigate any complaints against your staff immediately.
• If a situation arises, consult a lawyer. Know how to legally proceed before taking any action.

How do you evict a tenant?

Evicting a tenant is one thing all landlords would rather avoid. However, sometimes circumstances deteriorate and eviction is the only feasible solution. If you have tried open communication but cannot get the tenant to pay rent or obey rules of the property it may be time to start the eviction process. The rules behind evicting a tenant vary from state to state. It is therefore imperative you discuss your options with a lawyer. Indeed, for the best security, you may want to do the whole eviction process through your lawyer. Regardless of the ups and downs involved with evicting a tenant, make certain to always maintain a professional decorum. Do not allow personal emotions to collide as this can only lead to further legal issues. Keep all of you requests in writing. The first step to any eviction is to send a written notice for them to pay back rent, fix problem behavior or move out. For example, in some states you may send a Demand for Rent or Notice to Quit form to a tenant who is behind rent payments. Or you may send a Notice to Cure Breach of Lease to inform the tenant that they must fix behavior that is contrary to your rental agreement. A Notice Regarding Termination of Lease may be used in some states when there is no chance for reconciliation. For example, the tenant is involved in illegal activity on the premises such as drug trafficking. If problems have not be rectified after notices have been given, then a suit is filed against the tenant. Upon winning this, it is law enforcement personnel who deliver written notice when the tenant may remove their items from the premises. You should never remove a tenant's items yourself. Using the police will ensure that you cannot be accused of taking or damaging any of the tenant's property. Essentially, make certain to obtain legal advice, serve warning notices required by your state, keep all notices and communication in writing and use local law enforcement to help keep you protected from any accusations of unfairness.

None of the above is a substitute for legal advice. An attorney should be consulted.

FREE Rental Agreement Forms

In cooperation with our partners at Lawchek® and Lawsonline™, Homecheck is pleased to provide a sample Rental Agreement Forms for FREE. This is not a substitute for legal advice. It is never recommended that an individual undertake his or her own representation in such matters as real estate law, even though most states do permit such activity. Any individual who is serious about proper real estate transactions would want to have capable legal assistance. An attorney must be consulted.

• Blank Rental Agreement Form Example Rental Agreement Form
• Blank Apartment Lease
• Blank Notice to Quit "

This work is protected under the copyright laws of the United States. No reproduction, use, or disclosure of this work shall be permitted without the prior express written authorization of the copyright owner. Copyright © 2008 by LAWCHEK, LTD."

Resourceful Links

Fair Housing by CivilRights.org
www.fairhousinglaw.org 
The Fair Housing National Multimedia Campaign is designed to increase public awareness of the Fair Housing Act and its protections, encourage the reporting of fair housing discrimination to the appropriate agencies, and provide information and resources to help communities and institutions support individuals and families who exercise their fair housing rights.

Landlord.com
www.landlord.com
In early 1998 the decision was made to spin Landlord.com off as a separate entity, dedicated to providing services to landlords and other real estate professionals on-line.

National Fair Housing Advocate Online
www.fairhousing.com
The National Fair Housing Advocate Online is a resource designed to serve both the fair housing advocacy community and the general public with timely news and information regarding the issues of housing discrimination. Find local organizations to help with any Fair Housing questions: http://www.fairhousing.com/index.cfm?method=agency.search

National Fair Housing Alliance
The National Fair Housing Alliance (NFHA) is the only national organization dedicated solely to ending discrimination in housing.

US Department of Housing - Home & Communities
www.hud.gov/offices/fheo/
The Office of Fair Housing and Equal Opportunity (FHEO) administers and enforces federal laws and establishes policies that make sure all Americans have equal access to the housing of their choice. We can help you with your housing discrimination problem. If you feel your rights have been violated, let us know.

US Department of Justice - Fair Housing Act
The Fair Housing Act, 42 U.S.C. 3601 et seq., prohibits discrimination by direct providers of housing, such as landlords and real estate companies as well as other entities, such as municipalities, banks or other lending institutions and homeowners insurance companies whose discriminatory practices make housing unavailable to persons because of: race or color, religion, sex, national origin, familial status, or disability.

You have a great idea of what you want to do but you just don't have the skills to implement it. Whether remodeling the kitchen, a spare room or adding on, some projects are better handled by professional contractors. However, make sure you do not get into an agreement with a contractor on impulse. Instead, picking a contractor should be a selective process that is well researched and prepared. This is not only a financial investment; this person (and their team) will be in your home and working with you on a project that may take days or, more likely, weeks to finish. A sound partnership is important. Below are some suggestions for planning out your partnership with a contractor. Also included are a checklist guide and contract example forms from our partner Lawchek®. All are helpful suggestions and tools before hiring any contractor.

Part I: Overview

The following points may help you in the process of hiring and working with a professional contractor.

Plan out your project.

Whether a full kitchen remodel or a new back patio, make sure to plan out your project in advance. You should know what materials you would like to use and what the end project will look like. If you are uncertain about various options, then consult an interior designer, landscape architect or architect. They can help take the ideas you have imagined and tell you how they can logically work. They can also help you create detailed plans of the project and a list of materials for its completion. Many times they will continue to work with you as the project is being completed as well. Having this type of plan in place before hiring a contractor is essential to ensure clear communication. If you start a project unsure of the final outcome you may cause delays and extra expense if you keep changing your mind. To have a large project planned in advance will help you to remain focused.

Determine the kind of contractor you need.

Will a general contractor be able to complete the whole project or will you need cabinet installer, plumber, electrician, etc.? Preplanning your project should help you answer some of these questions. You can be ready to interview contractors knowing that they either need experience in or will need to sub-contract certain aspects of your job. If they cannot do part of the project, will they expect you to hire a specialist (i.e. electrician) or do they have a partnership with one already established? Consider if they have previous experience with your type of project. Ask if they familiar with the architecture and age-specific concerns of your type of home. How have they met the challenges in the past?

Research any permits that may be necessary. With a plan from your architect or landscape architect in place you will now have an idea of how much you will be changing your home. You may ask these professionals as you work out your plan if the project will need building permits. You may also ask this to your contractor as well. However, keep in mind that although some contractors will handle the building permit process themselves as part of their contract, others may leave it up to the home owner. Some argue that only the contractor should handle building permits as this ensures they follow all codes. If you get the permit and the contractor does not follow the codes you may have a harder time seeking corrections by the contractor afterwards. As a first step, it will be very helpful to know whether you need a permit before even contacting a contractor. This is also key to avoiding any fraud. If you already know that your project requires a building permit but your contractor tells you not to worry about it, you have clear warning that this contractor may not follow local and state building codes, get someone else!

Consider the professionalism of your contractor.

This is the first basic step when looking at different contractors. Check and see how long they have been in business, if they are easy to talk to and if they are able to meet with your timetable expectations. Determine if all of their contact information is current. Also, look for a contractor that is easy to reach; if you are playing phone tag to obtain a quote it is a pretty good indication of what it will be like trying to contact them once your project is started! Find out if they are a member of any trade associations and stay current in their training. As an extra precaution, you may also want to research with the county if they have been named in any past law suits. Contact the Better Business Bureau, Attorney Generals Office, and local consumer protection agency to check on any past complaints.

Verify insurance and licence information.

Insurance: Always make sure the contractor is properly insured. You should receive a certificate of insurance from the insurance agency listing you as the co-insured. It should be original and not a photocopy. The types of insurance you are looking for: General/Personal Liability which will protect your property; Workman's Compensation which will cover the contractor(s) if they are injured while working on your property; and Automobile which will protect you against any claims if they damage another vehicle/object while on your property. All these will protect you from having your homeowner's insurance responsible for any mishaps or accidents that may happen. License: Not all contractors need a license in every state. Also, the cost of a project can sometimes determine if a contractor needs a license or not. In most states the more expensive the project, the more likely they need a license. A good online reference to find out about license requirements in your state may be found at Contractor's License Reference Site. If your state does require a license, make sure it is current.

Ask for references and call them! 

Ask potential contractors for references. Do not do any further business with contractors that refuse to supply references. The references should span both recent and older projects that are all similar to yours. If you are getting a kitchen remodel it doesn't make a lot of sense to talk to someone who had a new deck built. Once you have the contact information, do the most important step - call them! You may even see if they are willing to let you see the project first hand with the contractor or if they have photographs of its progress; your contractor may also have photographs available. Below are some sample questions to ask references:

• Are you pleased with the project result? When talking to references for older projects ask them how the craftsmanship has handled everyday wear and tear.
• Did the contractor stay on or close to schedule?
• Did the contractor stay on budget?
• Did the contractor follow the written contract? In hindsight, is there anything you would add to the contract?
• Was the contractor easy to talk to or reach when you had questions or concerns? Did the contractor stay on site to supervise his/her team?
• Did you get along with the contractor's team? The sub-contractors they used?
• Where you happy with how the contractor and his/her team treated your home and property? Any messes, etc.?
• If there were any corrections, was the contractor willing to make changes or did you have to place a formal request or hire someone else?
• Would you use this contractor again and/or recommend him to someone else?

Review estimates for differences and find out why.

Once you have three or more estimates begin to look at the differences. Why are some contractors lower or higher than others? Ask them to explain their estimate. For example, is an estimate lower because of different materials used and does this translate to difference in quality? Does one contractor have a larger team or expect to hire more sub-contractors? Is a contractor "saving you money" by cutting corners on safety, local regulations, etc.?

Create the contract.

Finally, the written contract you create with your contractor is extremely important. So much so that we have listed factors that should be considered for the contract in a separate section below. To review that section now, click here.

Part II: Checklist

The partnership with your contractor can be very rewarding experience if you make sure to plan ahead. With the items mentioned above in mind, we have compiled an easy to use checklist that will help you when reviewing various contractors for your job. We have listed the items below but you may also print out a PDF checklist by clicking here.

Hiring a Contractor Checklist:

• Where did I find the contractor? (Phonebook, Online, Friend/Family, Other)
• The contractor is licensed (if required) and registered as a business in this state.
• Contractor has all necessary insurance to complete the job safely. Including: Worker's Compensation, General/Personal Liability and Automotive.
• I researched any complaints with the Better Business Bureau, Attorney General’s Office and other local consumer protections agencies.
• This contractor does not have too many jobs and can fit my project within my time schedule.
• I obtained at least 3 references (from each contractor).
• I have called every reference and asked thorough questions.
• I reviewed at least one project site from the reference list in person.
• I have a detailed bid from this contractor. Including: describes all parts of project to be completed, estimated material cost, estimated labor cost, estimated time needed for completion.
• I understand everything in the bid and what that project will entail. I have asked for clarification on anything I do not understand.
• I understand the pricing.
• The contractor clearly lists the types of materials he expects to use.
• The contractor offers warranties on materials and craftsmanship.
• This contractor will obtain all necessary building permits.
• This contractor has provided a sample written contract of a previous project. I understand the wording of the contract and can easily see how to adopt a similar one for my project.
• This contractor is easy to talk to and has been easy to get a hold of for follow up questions.

Part III:

The Contract The written contract between you and your contractor should be taken very seriously as this will be the roadmap that both parties will use to ensure that everyone is kept on task and happy. The following items are highly suggested to be included into the contract. You may add and remove items as they pertain to your particular project or situation.

1. The contract should specify exactly what is expected to be done. Besides the project, any clean up, where materials will be unloaded, etc., should also be included.
2. Specify the dates for commencing and ending the project. It is also a good idea to detail what is expected if delays occur due to weather, material delays, etc.
3. Detail the materials to be used for the project and their cost; this includes brand names and other identification to make certain there is no confusion. Not recommended, but at the very least, detail an allowance specifically for materials with strict parameters.
4. The contract should detail the contractor's insurance clarifying that coverage is expected through his/her carrier.
5. It should be clear who is responsible for obtaining permits and what permits are required for completion of the job. Ideally permits will be obtained by the contractor.
6. Method of payment and payment schedule should be clear. Never pay for the entire job in advance! Depending on your state there may be a limit to your initial down payment. Usually it is enough to cover any special material costs and initial start of the project. There is usually an agreement to pay by interval as different stages of the project are reached. Again, detail this in the contract. Once written, make certain you both understand the payment terms before either of you sign.
7. Any warranties provided by the contractor should be detailed in the contract. Identify if they are full or limited warranties and describe exactly what they will and will not cover. If warranties include manufactures, make sure all of their contact information is included in the contract as well.
8. Finally, a method for dispute resolution should be included in your contract. This should detail how each party should be notified of any grievances. The best means would be mediation or arbitration as this can save you both money. However, if a problem does arise make certain every notice of a problem(s) is done in writing so you have record of your attempts at solving the problem.

As a general rule, be as detailed about the project and all expectations as possible. We have included some sample contracts from our partner site Lawchek®. These are only samples and should be reviewed and changed to fit individual project needs.

• Subcontractor Performance Agreement for Residential Construction
• Deadline Extension Amendment

This reference should answer basic questions. The questions recited on these pages are the more commonly asked questions of attorneys when a client first makes contact for the purpose of a better understanding of real estate legal matters. This is not a substitute for legal advice. It is never recommended that an individual undertake his or her own representation in such matters as real estate law, even though most states do permit such activity. Any individual who is serious about proper real estate transactions would want to have capable legal assistance. An attorney must be consulted. "This work is protected under the copyright laws of the United States. No reproduction, use, or disclosure of this work shall be permitted without the prior express written authorization of the copyright owner. Copyright © 2006 byLAWCHEK, LTD."

Winter is here, and if that utility bill is high, you are probably already troubleshooting problem areas of your home. One of largest contributors to drafty rooms is a lack of insulation. Insulation is designed to stop air passage through ceilings, walls, and the floor. The intention is to keep the right air where you want it in each season. Obviously, the windows and heating source are also important to maintaining an overall energy efficient program, but having the right insulation is a key factor.

In existing homes, it can be difficult to go back and insulate after the fact. If attic space allows, you can blow-in insulation. Under-floors and in-between walls can be difficult as well. Even with your best efforts, there is bound to be some location that is hard to reach. What if you had a product that you could apply from the exterior?

Sound a bit like science-fiction? SFGate highlighted the ingenious concept of Nansulate this past November. It is a paint-on insulation that suspends specially engineered particles with low-conductivity in an acrylic base. The particles are water-resistant, making the paint a weapon against mold and mildew. Unlike traditional fiberglass insulations, this new product is non-toxic and environmentally friendly.

So how green is this product? The company promotes it as a major breakthrough in green endeavors. Not only does it contribute to creating more energy efficient homes, but they also make this statement regarding the safety of the ingredients: "Nansulate® coatings contain none of the ingredients contained on the EPA listing as Class I or Class II Ozone Depleting Substances, nor do they contain any ingredients on the listing for Global Warming Potential (GWP) that are non-ozone-depleting." The company is anxious to become accepted into the green marketplace. "We are pleased to see that our Nansulate coatings are becoming a brand name in the sector of Green Nanotechnology," stated Francesca Crolley, VP Operations & Marketing. (Nano Science and Technology Institute)

Sounds like a pretty good idea, but is it affordable to the average homeowner? Surprisingly, it is actually quite affordable. At $66 for 150 sqft of coverage, it is an inexpensive alternative to other forms of insulation. Especially if you take into account the ability to avoid opening up walls or crawling under houses. The paint can be applied with a brush, sprayer, or roller. It is applied to walls, windows, pipes, and water heaters, and can even be applied over existing paint.

Because this is a fairly new product and its composition is so different from traditional insulation materials, it is hard to do a straight-across-the-board comparison between the two. So far, however, those who have already used it report a 20-40% savings on their utility bills.

A relatively new product, the company is working hard to bring awareness to its presence. I, like many, was initially skeptical. It sounds a bit too easy to be effective. They offer several case studies to promote its efficiency, but each of us will probably have to try it firsthand before we are believers. It definitely sounds like it is worth trying-out. Fairly easy to install, why not see how it can help your energy efficiency this season? Request free estimates from a skilled painting contractor in your area to see what this product can bring to your home. More information at: CalFinder Remodeling

These days you can find a web site that covers anything. Included in this trend are home improvement web sites. Some of these helpful sites may be related to a television program (as discussed in our April article 'Home Improvement Television'). However, there are also many that are mostly web based that offer great home improvement hints, tutorials and visual aids. Below is a list of some of these web sites. We have included the web site message to the consumer, our short review and our ranking of the practical features (such as navigation) to the right. Web sites are listed in alphabetical order. Hopefully you will find some information here that may help you on your next home improvement project! About.com Home Repair http://homerepair.about.com/ Web Site Summary: [About.com contains areas maintained by experts in the field; the only description we found about this section was about the expert.] Bill Lewis is a professional electrician. He has also been a carpenter, a contractor, an editor, a publisher and an urban planner. Bill focuses in this site on repairs and improvements with an eye to saving money and adding value. Homecheck Summary: Helpful articles about various projects and home repair issues. A good article reviews the pros and cons of do-it-yourself work. Overall the articles are quick and to the point. No illustrations are offered but the advice is good and well written. Would like to see more topics and visual aids. Al's Home Improvement Center http://alsnetbiz.com/homeimprovement/ Web Site Summary: Als Home Improvement Center is the site for do it yourself and how to tips covering all aspects of residential home repair, home improvement, remodeling, and renovation projects around the house. Featuring tips, advice, how-to articles and step-by-step information to help you maintain and improve the value of your home. Homecheck Summary: Random. This web site is primarily made up of links to other home improvement sites. However, there are some written guides and tutorials. The web site itself is basic in appearance and has few visual aids. However, some of the tutorials do offer step by step pictures. The site may be hit and miss but does seem to have some hidden gems. Ask the Builder www.askthebuilder.com Web Site Summary: Once you are in my new cool web site, here is what you will find: Over 400 Step-by-Step Guides- these contain the extra content, how-to instructions, links to manufacturers, etc. that the newspapers didn't have the room to print when they ran my original columns. Numerous TV Video Clips - watch me show you new products and cool tricks on how to do things. Over 150 Radio Shows - These radio shows have been stripped of the boring commercials. Each show is broken out into the individual callers. I explain in great detail how to do things as I talk to callers. You can listen to the segments or shows as often as you want. Each week I add the latest radio show for your listening pleasure. Email Questions and My Answers - Live questions from visitors just like you along with my responses. [This description is what a premium, paid for membership includes, some of these materials are available for free on the web sit as well.] Homecheck Summary: This web site does offer some good articles about home improvement. A paid for membership will give the user access to much more. Good content in the articles and Q&A, but not very many visual aids. Some of the material is for geared towards those with advance knowledge of home construction. A good site to review and would be even better if you want to pay for the membership; check out what a paid membership get you, click here. Better Homes & Gardens www.bhg.com Web Site Summary: BHG.com is focused on decorating, building and remodeling, crafts, entertaining, cooking, and gardening. It also has extensive information for women and families. In addition to providing useful tools and advice, BHG.com's trusted experts keep visitors up to the minute with information on the latest developments and trends around home and garden. BHG.com was designed with real people in mind. It has easy-to-use interactive tools; clear visuals; specific, step-by-step instructions; and money saving suggestions. It makes life easier and more enjoyable. Homecheck Summary: One of the first things you'll notice are the pop up ads on every page; incredibly annoying and overused! This site does have home improvement and restoration articles available online. However, the articles are brief and some do not have pictures. The Tools & Guides are useful and easy to use. These tools include planning the layout and painting rooms to calculators for figuring out the cost of materials in advance. Overall this site is better for stimulating decoration and remodeling ideas but does little to tell the do-it-yourselfer how to tackle these projects. BobVila.com www.bobvila.com Web Site Summary: Online and on the job site, home improvement pro Bob Vila helps homeowners build their dreams. Homecheck Summary: This web site offers a lot more information than just TV listing times. It is easy to get around, however, there is so much information available the choices at first can be a bit overwhelming. Articles are very practical and thorough, fix its include diagrams and photos, and the videos are a great way to review topics if you missed the television show. Design tools and the bulletin boards do require a sign up, but it is FREE! These tools are great and easy to use. Overall this site is one of the most informative and generous internet sites offering expert advice. DoItYourself.com http://doityourself.com Web Site Summary: N/A Does list a great deal of quotes from media sources and what they say about the site. Homecheck Summary: This web site really uses the point and click method. Once inside, most of the pages show all possible selections at once leaving the user to scroll and review at will. For shopping this works best. Once in the home improvement section, each topic has How To, Q&A and Tips. All are written concisely and use some pictures when applicable. Some How To's are more informative than others. Depending on the topic, users may find not all their questions answered as the subject may only have an introduction/summary instead of a full tutorial. More diagrams and drawings for some of the How To sections would be nice as well. Finally, a collection of manufactures and suppliers are listed by area of expertise or in advertisements throughout the site. (For professionals interested, listing on these pages begins at $30.) DoItYourself Network www.diynetwork.com Web Site Summary: DIY Network is your television source for the latest do-it-yourself projects, including Home Building; Home Improvement; Automotive & Boating; Crafts; Gardening; Living; and Woodworking. Informational and entertaining, DIY's programs and experts answer your most sought-after questions, plus offer creative projects that will inspire you to do something out of the ordinary - yourself. DIY's web site, DIYnetwork.com, features step-by-step instructions for all that you see on-air, totaling more than 15,000 projects online. Homecheck Summary: The tutorials do point out the television show times. However, if you miss the show, a step by step detail with pictures from the project are available online. Not all the show reviews are meant to be tutorials of how-to but instead are examples of what may be accomplished; a sort of idea bank. Overall the tutorials are clear and easy to follow. There are also some project planners available, but these are borrowed from the Lowe's web site. Home Decoration Concepts www.homedecorationsconcepts.com Web Site Summary: Homedecorationconcepts.com is a site that has been built to ensure you have all the information you want when you build your own house. The information presented here covers various aspects of home decor ranging from individual articles on decoration bedrooms, kitchens, bathrooms etc to general articles on furniture &furnishing the house. The site even provides you with articles based solely on how to paint and maintain your house. In short, Homedecorationconcepts.com can be your first step towards your dream house! Home Depot www.homedepot.com Web Site Summary: The Home Depot is the world's largest home improvement retailer and second largest retailer in the United States. We help our customers build their dreams by being more than a store. Learn about Home Depot and our other subsidiaries that specialize in everything from flooring, lighting and interior decor to landscape supply. See how we're making your community a better place to live. Find a career with a Home Depot company or invest in your future as we drive to establish wealth and financial security for our investors. Homecheck Summary: An extension of the store, this site is intended to sell products. However, it also has some tips and ideas for using the products available. The tutorials on this site do come with difficulty rating and photographs of the project steps/procedures. An easy tool included in the tutorials is a printable shopping list so you may know exactly what you need (and where to buy it!) for any project. The only downside is the planning tools are brand based and only show painting color schemes, shelving layouts, etc. using one particular brand. Home & Garden TV www.hgtv.com Web Site Summary: At HGTV.com, you'll find even more of what you love about HGTV: instructions for thousands of home and garden projects, video tips, an interactive Program Guide and episode finder, Calculators, Message Boards and more. Just click on your favorite topic—Decorating, Remodeling, Gardening, At Home, Crafts—to learn the latest on enhancing your nest. And be sure to visit the HGTV Store for unique home and garden gear. Homecheck Summary: The How-To tutorials are great. They take you through step-by-step with audio and visual review. After watching the segment you may print out written instructions as well. It does work best with a high speed internet connection. Only negative comment is we wish there were more! But these are sponsored by Lowe's and users may always click on the advertisement to go to their library as well. The Home Improvement Web www.the-home-improvement-web.com Web Site Summary: The New Home Improvement Web Directory - Tips, Design, Decorating, Repair and Improvement Information For The Consumer and Professional! Find Improvement Tips, Products, Professionals, and Services in Canada, United States, and United Kingdom! Homecheck Summary: Some great articles about home maintenance and repair. However, there are no illustrations. Many of the articles are submitted by other web sites/sources, but the quality of the articles seems to stay about equal. HomeStore.com www.homestore.com Web Site Summary: Homestore, Inc. is a leading supplier of media and technology solutions that promote and connect Real Estate Professionals to consumers before, during and after a move. Homecheck Summary: This site is primarily geared to those looking for realtors, homes, apartments and other real estate listings. To find home improvement articles go the Home & Garden tab at the top right. Here you may find decorating and some guides to home improvement projects. The tutorials are borrowed from the Creative Homeowner text and include great pictures with the step by step guide. Finding the tutorial you are looking for can take a little time through the different menus. It is easy to click on another feature and be taken to another site; although the new site is owned by the same group, why you went there may not be clear at first. Again, do-it-yourself home improvement is not the main feature of this site so unfortunately there are not as many articles and projects; but the articles it does offer are easy to follow and have good visual aids. HomeTime.com www.hometime.com Web Site Summary: Welcome to Hometime.com your online source for home improvement, remodeling, and repair information. Here is where you’ll find project advice, information about current and past TV episodes, behind-the-scenes Hometime information and a variety of products to help you with all your project needs. Homecheck Summary: This site has project advice, information about the show and a variety of products to help you with all your project needs. Also find lists of vendors and their contact information for materials you see used on the show. The how-to tutorials on the web site are basic. Check out the archives to find past episodes that relate to your own projects. Copies of programs can be bought and usually cover one individual tutorial or the whole series related to construction of one house project. Home Tips www.hometips.com Web Site Summary: Home Tips is your free one-stop resource for help with home improvement, remodeling houses, home repair, decorating, and buying appliances and other home products. Homecheck Summary: This site has some lengthy articles and some quick summaries. Very few pictures and a lot seems to point towards purchasing material through the site. That is not to say the information isn't valuable; many of the articles/buyer's guides offer good reviews of the materials available to the consumer. There is a section of D-I-Y Instructions that offers a bit more insight. But again would like more step-by-step, illustrated instructions. Lowe's Home Improvement www.lowes.com Web Site Summary: [Well the closest we could find!] Lowe's has been Improving Home Improvement ® for more than 59 years. In 2005, Lowe's earned several notable industry distinctions, including: Ranked 43 on the FORTUNE 500; Named 2003, 2004 and 2005 ENERGY STAR Retail Partner of the Year; Operates more than 1,100 stores in 48 states Homecheck Summary: Offered by the retail store as an extra feature, the primary goal of the site is to get information about and/or purchase products for sale. Prompted for your Zip Code, this information is used so you may search for products available in your area (this includes plants!). Navigation is easy, however some pages heavy with images may take longer for some computers to load. Most of the tutorials suggest certain products, which is to be expected. However, these tutorials do still prove to be helpful and diagrams are provided for more complex tasks. Check out their 'In-Depth Microsites' for more information and online tools such as the Garden Planner. The Garden Club has really useful tools with great information about plants. Overall, this site does prove helpful to the home improvement weekend warrior. Michael Holigan's Your New Home www.michaelholigan.com Web Site Summary: Michael Holigan’s Your New House, seen on broadcast stations and cable by more than 2 million viewers every week. We promote tips and advice on how to build, buy and remodel the home through our TV show...serve as a source of expert advice and information for consumers on topics relating to: New home construction, The purchase and financing of new and existing homes, The purchase and financing of manufactured homes, Residential remodeling, Home improvement Homecheck Summary: Tutorials are available through online copies of show transcripts or broken down into step-by-step online tutorials. The use of photos help illustrate the steps of the projects. If you have a good connection you may also watch video excerpts from the show. All around great advice and direction. Just can't wait for there to be even more topics available. MSN House & Home http://houseandhome.msn.com/ Web Site Summary: [Could not find one for this section, but everyone is pretty familiar with MSN.com for which this is an extension.] Homecheck Summary: Tutorials and content is provided by Better Homes and Gardens. Articles are short and to the point. Most have drawn illustrations. Start Remodeling www.startremodeling.com Web Site Summary: StartRemodeling.com’s Roots began in 1997 as an interactive sales tool for Lone Star Specialty Remodelers, a Houston, TX based remodeling contractor, in business since 1982. The site, still owned and operated by Real Remodeling Professionals, was transformed in 1999 to bring visitors to the Internet an informative and easy to navigate site that will allow them to locate anything and everything they may need to improve their homes. Homecheck Summary: Some good short articles and how-to's are in the Interior and Exterior Showcases. The remodeling values article is a nice hidden gem as it was the first we saw of someone illustrating how that major home improvement project may effect the resale value of your home. Overall, the articles are bit hit and miss and could use more visual aids, but there are some definite gems to look over in the archives. This Old House/Ask This Old House www.thisoldhouse.com Web Site Summary: Homeowner Know-how: Our extensive database of do-it-yourself articles and step-by-step instructions help homeowners execute a wide range of home improvement tasks. Organized by topic, this section covers everything from kitchen and bath to yard and garden. Homecheck Summary: Some free tutorials available online. However, most information is only available to magazine subscribers ($4.93/3 issues & presumably much more through online access). The guides that are offered for free are well written, have great photographic visuals and are easy to follow. It may make the subscription worth it to those who want expert guidance and help. TrueValue www.truevalue.com Web Site Summary: True Value, operating worldwide, has been a leader in the hardware industry since 1948. With its broad and deep product selection and helpful customer service, True Value is a trusted resource for do-it-yourselfers in big cities and small towns alike. Homecheck Summary: The web site for the retail store, this site has some good directions for home projects and improvements. The tutorials are very detailed. Drawn pictures serve as visual aids; it would be nice if there were more of them for some of the projects listed. Well written and easy to follow articles. Don't forget to check out the expert Q&A where you may submit questions or review the archive or questions asked. Toolbelt Diva http://media.home.discovery.com/fansites/toolbeltdiva/toolbeltdiva.html Web Site Summary: As the feisty host of Discovery Home Channel's new series Toolbelt Diva, Norma pairs up with female homeowners to tackle a variety of home-improvement projects. Toolbelt Diva proves that any woman can take on just about any home-improvement project, and it also has plenty of information and insight for the man of the house as well. Homecheck Summary: A fun twist to the usual home improvement shows, this tv show's web site also offers video clips and written guides reviewing projects handled on the show. Wish there was more material available online as the topics covered are still rather limited.

Every Fall

SMOKE AND CARBON MONOXIDE DETECTORS:

• Change batteries and check to make sure they are operating properly.
• Also consider installing a carbon monoxide detector if you don’t have any.

CLEAN CARPETING, UPHOLSTERY, DRAPERIES AND AIR DUCTS:  

• Have your carpets, upholstery and draperies cleaned regularly, once every 12 to 18 months, to remove the dirt and grit that can wear them out prematurely.
• Consider having the air ducts in your home cleaned if family members suffer excessively from respiratory infections, asthma or allergies; if there is visible mold growth inside ducts or on other components of your heating and cooling system, the ducts are infested with insects or rodents. Excessive amounts of dust and debris and/or particles are actually released into the home from your supply registers.

DRAIN-WASTE AND VENT SYSTEM:

Flush out system. HEATING:

Forced Warm Air Heating System

Before turning on your unit, make sure nothing flammable has been stored next to the furnace over the summer. Also, change the filters regularly. Be sure all access panels are secure, with all the screws in place. Be sure the thermostat is set in the heating mode. Run your heater for a few minutes to burn off the dust that usually collects on the heat exchanger over the summer (don’t worry, that smell is normal) and to make sure it is in working order before you need it. Arrange for service calls before the start of heating and cooling season to get better attention and have more flexibility when scheduling appointments. Consider hiring a pro to perform a furnace maintenance check-up, including these steps:

1. Inspect thermostat for proper operation.
2. Inspect filter and change or clean as needed.
3. Check all electrical components and controls.
4. Oil motors as needed.
5. Inspect heat exchanger for possible cracks, which would introduce carbon monoxide into the living space.
6. Check airflow. If diminished, it may be necessary to clean the evaporator coil and ductwork.
7. Check air fuel mixture, where appropriate.

Gas Burner 

•  Clean burners and ports, or have them professionally cleaned.

Oil Burner 

•  Have your oil burner professionally serviced; lubricate fan and motor bearings.

Thermostat

•  Clean heat sensor, contact points, and contacts; check accuracy.

Heat Pump

· Schedule an annual service call to have a certified professional to inspect the wiring, check belts and replace if needed, and oil the moving parts. Arrange for service calls before the start of heating and cooling season to get better attention and have more flexibility when scheduling appointments.

Hot Water Heating System

•  For steam heating, check shutoff valve for leaks and drain lower water cut-off per manufacturers’ instructions. Lubricate pump and motor; bleed air from radiators or convectors.
•  Oil-fired Boilers
• Hire a professional for annual maintenance including flue cleaning, a fuel-filter change, cleaning and adjustment of the jets. Arrange for service calls before the start of heating and cooling season to get better attention and have more flexibility when scheduling appointments.

DOORS AND WINDOW WEATHERSTRIPPING:

• Check the weather-stripping around all doors and windows and replace it if necessary to reduce drafts. And the loss of heated air.
•  Make sure the weather-stripping on the door between your garage and home is intact to reduce the risk of carbon monoxide poisoning.

FIREPLACE AND CHIMNEYS:

•  The most important maintenance to do regularly is to have a pro clean your flue liners in order to prevent the build up of creosote.
•  Have your wood burning fireplaces and stoves inspected annually and cleaned and repaired as required to prevent chimney fires, carbon monoxide poisoning and mortar and flashing failure.
•  Water leaks can also cause your mortar to deteriorate prematurely.
•  Consider installing a chimney cap to protect your chimney from water, debris and critters.

STORM WINDOWS AND DOORS:

•  Inspect all windows and doors-replace any cracked or broken glass, tighten or repair any loose or damaged frames and repaint if necessary; replace broken, worn or missing hardware; tighten and lubricate door hinges and closers; check for broken or missing glazing.
•  Consider installing a chimney cap to protect your chimney from water, debris and critters.

GARAGE DOORS:

•  Clean and lubricate hinges, rollers, and tracks; tighten screws.
•  If serious repair is required, consider replacing.

PEST CONTROL:

•  Remember, insects and other critters would naturally prefer to come indoors out of the rain and cold, if possible, as winter sets in.
•  Make sure all vents and other openings are covered and spray for insects along perimeter of house. ·

WATER HEATER:

•  Every six months you should turn off the power source and drain it completely until it is clear of sediment.
•  Also inspect flue assembly (gas heater); check for leaks and corrosion.

EXTERIOR CAULKING:

•  Inspect caulking around exterior doors and windows, replace if necessary.

BASEMENT AND FOUNDATION:

•  Check grading for proper slope away from foundation wall.
•  Inspect for cracks and moisture repair if needed.

DECKS AND OTHER EXTERIOR WOOD:

•  Inspect exterior wood for cracks, splintering, decay, and insect damage; treat and repair as needed.
•  Keep decks clean, removing wet leaves and debris that can cause staining or encourage wood decay, mold and mildew growth.
•  Having your deck professionally cleaned and sealed can add years to its life.
•  Repair hinges and latches on your gates.

GUTTERS AND DOWNSPOUTS:

•   Clear/install/repair gutters and downspouts and make sure the runoff is directed away from your home so it can not erode the soil around the foundation or run into your basement or crawl space.
•  Install gutter accessories to divert water, channel underground drain lines into existing yard drainage or storm sewers, or consider installing a dry well at the end of the drainpipe to slowly distribute the water to surrounding soil.

LANDSCAPING: 

• Cut back any trees or shrubs that are touching the exterior. 
•  Check with a local gardening service or your county extension agent for information about appropriate measures in your area for fertilizing, thatching, aerating and reseeding lawn and controlling disease and insects in all your landscaping

PIPES: 

• Check your pipes for rust or white lime deposits that may indicate a leak is starting, replace if necessary. 
• Check for leaking around the outside hose bibs.
•  Install insulation around outdoor water pipes to protect from freezing.

ROOF: 

• Check for warping, aging, moss, and cracking making sure that shingles, shakes or tiles are sound; repair or replace as needed.
•  Inspect the flashing around chimneys, skylights and vents.
•  Seal cracks or openings where water could penetrate. ·
• If you see significant damage or wear, consider contacting a roofing specialist to give you a bid on a roof replacement. · Do NOT cover air vents or turbines.

SIDING: 

• Inspect siding (especially on the south and storm sides of the house) for evidence of deterioration, including cracks, splintering, decay, and insect damage; clean, treat and repair as needed.

o Brick and stone: check joints between wood and masonry. Waterproof or repaint if necessary.
o Wood: look for lifting or peeling paint, splitting wood or areas where the wood grain is separating. This is evidence that water is getting into the siding.
o Stucco: a chalky residue that rubs off on your hand is evidence of oxidation, a deterioration of paint or color coat that reduces stuccos’ insulating value. If the stucco is cracked, this allows water to get in around windows and doors.
o Trim: look for peeling paint on the fascia boards, windowsills and sashes that could allow water in to form mildew and fungus on the interior of your home behind curtains, blinds and window coverings.

This concludes our 8 part series on Preventive Maintenance Tips. I hope that you have enjoyed this series and that these tips will make for a more enjoyable home. Join us next time on “Hiring A Contractor.” Visit us at www.freminshomeimprovement.com